First Mile Operations Supervisor

Amazon; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global e-commerce company in Jeddah is seeking a First Mile Operations Supervisor to lead shift management in their operations. This role involves ensuring fulfillment of customer orders, training associates, and creating a safe working environment. The ideal candidate has leadership experience, can work flexible schedules, and possesses analytical skills with tools like Excel and Tableau. Join us to be part of an inclusive culture that values innovation and customer satisfaction.

Qualifications

• 1+ years of team leadership experience.
• Experience in a fast-paced, dynamic organization.
• Very good English language skills, able to communicate clearly.

Responsibilities

• Create a safe working environment and identify safety opportunities.
• Manage and train associates for optimal customer service.
• Ensure fulfillment of customer orders per quality and safety guidelines.
• Provide critical shift-related information to management.
• Engage with support functions to address performance issues.
• Solve logistics and supply chain challenges through data analysis.

Skills

Team leadership

Analytical skills

Communication skills

Flexibility

Education

High school diploma or equivalent

Tools

Excel

Tableau

Job description

First Mile Operations Supervisor, DGI8 FM Station

Job ID: 3165318 | Souq.com for E-Commerce LLC

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you.

As an Operations Supervisor you will oversee the shift management in one of our first mile stations. Our Operations Supervisors drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.

This is a varied, challenging role and every day is different!

Key job responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to front-line management and operators
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

Basic Qualifications

• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 1+ years of team leadership experience
• Experience in a fast paced, dynamic organization
• Knowledge of analytical reporting tools (ie Excel, Tableau)
• Very good English language level, and able to communicate clearly.

Preferred Qualifications

• Experience working in a fast paced environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.