Field Service Engineer

Smiths Group; Medina Province; On-site; SAR 70,000 - 90,000; Full time

Job summary

Smiths Group is seeking a Field Service Engineer (FSE) in Saudi Arabia to provide on-site service, maintenance, and technical support for turbomachinery products. This role emphasizes customer satisfaction and operational reliability.

The ideal candidate will possess a Bachelor’s Degree in Mechanical Engineering and have experience with rotating equipment. Responsibilities include installation, troubleshooting, and preparation of service reports, along with the necessity to travel across KSA for field support.

Qualifications

• Bachelor’s in Mechanical Engineering or related discipline is required.
• Experience in field service or turbomachinery is preferred.
• Strong troubleshooting and communication skills are essential.

Responsibilities

• Perform installation, inspection, maintenance, and troubleshooting activities at customer sites.
• Prepare service reports with findings and recommendations.
• Support customers with technical solutions and operational guidance.
• Coordinate with internal teams to resolve technical issues.
• Provide technical support and training to customers when required.

Skills

Troubleshooting

Communication skills

Mechanical Engineering

Knowledge of compressors and pumps

Ability to work independently

Ability to work under pressure

Education

Bachelor’s Degree in Mechanical Engineering or related discipline

Job description

Job Description

The Field Service Engineer (FSE) is responsible for providing onsite service, maintenance, troubleshooting, installation, commissioning, and technical support for turbomachinery products and associated systems at customer sites. The role supports operational reliability, customer satisfaction, safety compliance, and business growth through high-quality field service execution and customer engagement.

Key Responsibilities :

• Perform installation, inspection, maintenance, troubleshooting, and commissioning activities at customer sites.
• Ensure all service activities are completed safely, on time, and in line with HSE and company standards.
• Prepare service reports with findings, recommendations, and corrective actions.
• Support customers with technical solutions and operational guidance.
• Coordinate with internal teams to resolve technical issues and support business opportunities.
• Provide technical support and training to customers when required.
• Travel across KSA to support field service activities, including remote locations.

Qualifications

Requirements

• Bachelor’s Degree in Mechanical Engineering or related discipline.
• Experience in field service, rotating equipment, or turbomachinery is preferred.
• Strong troubleshooting and communication skills.
• Knowledge of compressors, pumps, seals, and associated systems is an advantage.
• Ability to work independently and under pressure.
• Willingness to travel extensively within KSA.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.