Field Service Engineer

Draeger; Jeddah; On-site; SAR 150,000 - 210,000; Full time

Job summary

Draeger Arabia in Jeddah invites an experienced Biomedical Engineer to perform installation, maintenance, and repair of life‑saving medical devices, ensuring patient safety and regulatory compliance. You will work under the Life Cycle Services framework across devices and contracts.

The role emphasizes hands-on technical work, training of site staff, data upkeep, and collaboration with sales and service teams to support customer needs and quality management.

Qualifications

• Education: Bachelor of Engineering or equivalent.
• Related Experience: At least practical training in Biomedical Engineering & Medical Devises
• Skills: Advanced English, computer knowledge, basic networking, strong communication.

Responsibilities

• Perform corrective repairs and maintenance visits.
• Execute technical corrective actions.
• Generate and develop revenue and DVA in area of responsibility.
• Support installation team and provide basic orientation training BIO.
• Feedback quality issues from field to Service and Quality Management.
• Maintain and update installed database of medical devices and related information.
• Maintain medical device records according to Draeger standards and local regulations.
• Provide support to sales and marketing, including replacements, demos, congresses, exhibitions, workshops.
• Represent Draeger Arabia in front of customers when requested.

Skills

Advanced English

Computer knowledge

Basic Networking

Communication skills

Education

Bachelor of Engineering or equivalent

Job description

Purpose of Function

Perform with sole responsibility all tasks in Life Cycle of devices installation maintenance repair corrective actions etc as directed geographically by product line by task etc to ensure safety of patients and users Generate and develop revenue and DVA for LCS business service contracts accessories etc in cooperation with internal and external customers

Tasks and Responsibilities

• 20 Perform corrective repairs maintenance visits
• 15 Execute technical corrective actions
• 20 Generate and develop revenue and DVA in area of responsibility
• 5 Support installation team provide basic orientation training BIO
• 5 Feedback quality situation and issues from field to Service and Quality Management
• 5 Maintain and update installed database of medical devices and related information in area of responsibility
• 20 Maintain medical device records according to Draeger standards and local regulations
• 5 Provide support to sales and marketing replacements special sales programs demos congresses exhibitions workshops etc
• 5 Represent Draeger Arabia in front of customer whenever is requested

Position Requirements:

Education Bachelor of Engineering or equivalent

Related Experience At least practical training in Biomedical Engineering & Medical Devises

Skills, Special Competencies, or Certifications Advanced English language Computer knowledge, Basic Networking . Communication skills