Field Service Engineer - Cooling

Schneider Electric - UAE; Saudi Arabia; On-site; SAR 50,000 - 70,000; Full time

Job summary

Schneider Electric - UAE is seeking a skilled technician in Saudi Arabia to perform services on cooling APC and Uniflair equipment. The role requires 3-5 years of experience in the mechanical engineering field, focusing on customer education and technical service.

Suitable candidates will possess strong documentation skills and be available for travel across the Kingdom. This position promises an opportunity to work independently while ensuring customer satisfaction and adherence to safety protocols.

Qualifications

• 3-5 years of experience in a related field.
• Proficient in handling electronic equipment and safety protocols.
• Strong independent work capability.

Responsibilities

• Perform services on cooling APC and Uniflair equipment.
• Educate customers on equipment usage and troubleshooting.
• Document service visits thoroughly and accurately.
• Handle multiple tasks effectively while maintaining quality.

Skills

Technical service on cooling equipment

Basic Power Audits

Documentation skills

Customer education

Problem-solving

Effective communication

Education

Degree in Mechanical - Electro Mechanic engineering

Job description

Responsibilities

• Perform services on cooling APC amp Uniflair equipment and Chillers.


• Perform basic Power Audits of customer distribution systems, working with Sales to complete Availability Assessments.


• Document all required information for each site visit performed.


• Work with other team members to complete custom and large installation projects.


• Properly document, label, and return all defective parts utilized in the repair of APC-MGE equipment to the designated disposal repair location.


• Educate APC-Uniflair customers on basic operation of their equipment.


• Inform customers of issues which they may experience with their equipment in a way beneficial to the customer and to Schneider Electric.


• Assist Schneider Electric Service Partners in site visits evaluating technical and professional performance.


• Perform other duties as assigned.


• Maintain a high level of technical knowledge of electronic electrical component theory.


• Perform duties with general direction, receiving only general guidance with respect to overall objectives.


• Work is usually quite independent of other team members.


• Comply with all safety policies, practices, and procedures.


• Participate in proactive team efforts to achieve departmental and company goals.


• Read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations.


• Write reports, business correspondence, and procedure manuals.


• Effectively present information and respond to questions from groups of managers, clients, and customers.


• Define problems, collect data, establish facts, and draw valid conclusions.


• Interpret an extensive variety of technical instructions in mathematical or diagram form, dealing with several abstract and concrete variables.


• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc.


• Handle multiple tasks simultaneously.


• Communicate effectively to various intellectual levels.


• Provide 7 x 24 Field Service availability when assigned.


• Available to travel across the Kingdom of Saudi Arabia when assigned.

Qualifications

• Degree in Mechanical - Electro Mechanic engineering with 3-5 years experience.

Certifications

• Certified Schneider Electric On2cooling/ACDC/LDV/LDCV/LUCV/HDCV/HXCV/Big Chiller.