F&B Waiter Saudi Only

Fairmont Hotels & Resorts; Riyadh Region; On-site; SAR 66,960 - 100,440; Full time

Benefits offered by this job

Healthcare benefits

Travel discounts

Job summary

Fairmont Ramla Riyadh is seeking a professional Waiter to enhance the dining experience by taking orders, serving meals, and ensuring guest satisfaction. The ideal candidate will have good endurance, patience, and excellent interpersonal skills to meet customer needs effectively.

You will greet guests, relay orders to the kitchen, suggest menu items, deliver dishes, process payments, and maintain a courteous, polished appearance.

Qualifications

• High school diploma or equivalent; hospitality certificate preferred.
• Experience as a waiter or F&B service in hotel or upscale restaurant.
• Excellent customer service and communication skills.
• Knowledge of food and beverage service standards.
• Ability to work in a fast-paced environment and under pressure.
• Good command of English; Arabic is an advantage.

Responsibilities

• Greet customers and present menus.
• Take and relay meal and beverage orders to kitchen.
• Make recommendations and inform about specials.
• Deliver orders to tables or rooms promptly.
• Check guest satisfaction during and after meals.
• Prepare and process bills; handle payments.
• Maintain endurance to stand and walk long hours.
• Maintain flexible hours to meet restaurant demand.
• Handle difficult customers calmly and professionally.
• Showcase excellent interpersonal skills for guest interactions.
• Coordinate safe plate and tray handling.

Skills

Customer service

Communication skills

Teamwork

Stamina/Endurance

Flexibility

Interpersonal skills

Education

High school diploma or equivalent

Hospitality/Hotel Management certificate

Tools

POS systems

Job description

Company Description

Fairmont Ramla Riyadh is a luxury hospitality destination offering premium serviced residences, exceptional dining experiences, and world‑class guest services. As part of the renowned Fairmont brand, the property is committed to excellence and innovation, delivering unforgettable experiences through high standards in hospitality and culinary arts.

Job Description

The Waiter at Fairmont Ramla Riyadh plays a vital role in enhancing the dining experience for restaurant patrons by taking orders, serving meals, and ensuring customer satisfaction. Successful waiters possess endurance, patience, and excellent interpersonal skills, allowing them to meet customer needs effectively.

Duties & Responsibilities

• Greet customers warmly and hand out menus.
• Take meal and beverage orders from customers and accurately relay them to the kitchen.
• Make menu recommendations and inform patrons of any specials available.
• Deliver meals and beverages to tables or rooms promptly once prepared.
• Check in with guests to ensure they are satisfied with their meal.
• Prepare the bill for tables or rooms when requested.
• Cash up bills, ensuring the correct amount is received, and administer change if necessary.
• Exhibit the endurance to walk and stand for long hours during shifts.
• Maintain flexible work hours to accommodate varying restaurant demands.
• Remain calm and professional when dealing with difficult customers.
• Display excellent interpersonal skills to foster positive guest interactions.
• Demonstrate the coordination needed to carry plates or trays without dropping anything.

Qualifications

• High school diploma or equivalent; a diploma or certificate in Hospitality or Hotel Management is preferred.
• Previous experience as a Waiter or in a Food & Beverage service role, preferably in a hotel or upscale restaurant.
• Excellent customer service and communication skills.
• Good knowledge of food and beverage service standards.
• Ability to work efficiently in a fast‑paced environment and under pressure.
• Good command of spoken and written English; Arabic is an advantage.
• Strong interpersonal skills and the ability to work effectively as part of a team.
• Professional appearance and positive attitude.
• Ability to work flexible shifts, including evenings, weekends, and public holidays.
• Physically fit with the ability to stand and walk for extended periods and safely carry trays and service equipment.
• Basic knowledge of POS (Point of Sale) systems and cash handling is an advantage.

Our Commitment To Diversity & Inclusion

We are an inclusive company, and our goal is to attract, hire, and develop diverse talent.

Compensation

• Competitive salary and commission structure based on performance.
• Benefits package may include healthcare, retirement plans, travel discounts, and other perks.