F&B & Retail Systems Design Lead

Qiddiya; Riyadh; On-site; SAR 250,000 - 360,000; Full time

Job summary

Qiddiya is seeking a Manager for F&B & Retail Systems Design to lead end-to-end business process design and scalable solutions across operational, financial, and customer engagement domains. You'll serve as the functional owner coordinating with SAP, Adaco, Blackline, CRM, Loyalty, and analytics platforms, guiding cross-functional teams and vendors to ensure efficient operations and accurate reporting.

The role requires senior-level expertise in enterprise system design, collaboration with

Qualifications

• Bachelor's degree in information technology, computer science, business information systems, or a related field.
• 5-7 years of experience in application design, delivery, and support within large-scale enterprise environments.
• Strong experience supporting F&B and Retail business operations and related technology platforms.
• Proven experience designing solutions involving finance, inventory, customer engagement, and reporting processes.
• Experience working with platforms such as SAP, Adaco, Blackline, CRM, Loyalty, Retail Management Systems, and Analytics Platforms.
• Demonstrated experience leading complex, multi-stakeholder solution delivery initiatives.
• Experience collaborating with business users, vendors, system integrators, and enterprise application teams.
• Prior experience within entertainment, hospitality, retail, leisure, or large mixed-use destinations is highly desirable.
• Prior experience within similar large-scale integrated environments would be advantageous.

Responsibilities

• Lead the functional design and delivery of business solutions supporting Food & Beverage and Retail operations.
• Define end-to-end business processes spanning operational systems, financial platforms, customer engagement applications, and data ecosystems.
• Work closely with IT BI relations, stakeholders, vendors, and MSI to translate requirements into scalable designs.
• Facilitate solution design workshops involving business users, enterprise application teams, data teams, vendors, and partners.
• Ensure alignment of F&B and Retail solutions with SAP Finance and Revenue Management, SAP Material Control and Inventory Management, Blackline, Adaco Procurement, Costing, and Inventory Management, Loyalty and CRM platforms.
• Define business process flows, solution requirements, data ownership, and system interaction models across platforms.
• Support testing activities, go-live readiness, stabilization, and post-implementation optimization.

Education

Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field

Tools

SAP

Adaco

Blackline

CRM

Loyalty

Retail Management Systems

Analytics Platforms

Job description

Qiddiya is seeking a Manager for F&B & Retail Systems Design to lead end-to-end business process design and scalable solutions across operational, financial, and customer engagement domains. You'll serve as the functional owner coordinating with SAP, Adaco, Blackline, CRM, Loyalty, and analytics platforms, guiding cross-functional teams and vendors to ensure efficient operations and accurate reporting.

The role requires senior-level expertise in enterprise system design, collaboration with