F&B Captain: Guest Experience Leader & Service Expert

Nova M - Edge by Rotana; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hospitality establishment in Riyadh is seeking a Captain in Food & Beverage, responsible for providing exceptional service and ensuring a memorable experience for guests. The role includes directing the service team, maintaining beverage stock records, and employing upselling techniques. Candidates should have a diploma in hospitality and up to two years of experience, alongside strong communication skills. Join a dynamic, multicultural team dedicated to customer satisfaction.

Qualifications

• Diploma/degree in hospitality field.
• Maximum of two years experience in a similar role.
• Good knowledge of written and spoken English.
• Familiarity with Micros is desirable.
• Previous experiences in minor leadership and supervisory roles are a plus.

Responsibilities

• Provide professional and customer focused service.
• Set-up the Outlet for service and supervise operations.
• Direct and supervise service team to perform duties.
• Maintain records of beverage stock and minimize wastage.
• Use upselling techniques to enhance guest experiences.

Job description

A leading hospitality establishment in Riyadh is seeking a Captain in Food & Beverage, responsible for providing exceptional service and ensuring a memorable experience for guests. The role includes directing the service team, maintaining beverage stock records, and employing upselling techniques. Candidates should have a diploma in hospitality and up to two years of experience, alongside strong communication skills. Join a dynamic, multicultural team dedicated to customer satisfaction.