Events Sales Exec – Hospitality (Makkah)

Accor; Makkah Region; On-site; SAR 67,000 - 112,000; Full time

Job summary

ibis budget Makkah Al Aziziah – Al Hidayah Towers Hotel, part of Accor, invites an events sales professional to own inquiries and manage leads for meetings, conferences and social celebrations from qualification to booking.

You will craft proposals, quote accurately, host venue showrounds, coordinate contracts and hand over details to operations, while building repeat business with corporate bookers and ensuring forecast accuracy.

Qualifications

• 1–3 years’ experience in hotel events sales, banqueting sales, MICE or a comparable venue-sales position.
• Working understanding of event proposals, banquet packages, function-space selling, contracts and client handovers.
• A strong customer-service mindset with commercial instinct, follow-up discipline and the confidence to close business.
• Excellent coordination and attention to detail; able to handle multiple enquiries and deadlines in a fast-paced environment.
• Fluent professional English, spoken and written; additional languages are an advantage.
• Proficiency in MS Office and experience with hotel sales, events or CRM systems are preferred.

Responsibilities

• Own event enquiries. Manage assigned leads for meetings, conferences, training programmes, corporate functions and social celebrations from initial qualification through confirmed booking.
• Convert business. Create accurate, attractive proposals covering venue, catering, audiovisual requirements, guestroom needs and suitable event packages; follow up consistently to secure decisions.
• Protect commercial value. Quote in line with approved rates, space availability and revenue guidelines; identify upselling opportunities in menus, packages and additional services.
• Host client visits. Arrange and conduct venue showrounds, presentations and detailed needs-assessment meetings, presenting the hotel’s facilities with confidence.
• Manage confirmations. Prepare and track contracts, booking documentation, deposits and agreed payment milestones in coordination with Finance and relevant teams.
• Handover accurately. Capture comprehensive event requirements and hand over confirmed business, timelines and revisions to Event Planning / Operations and the relevant hotel departments.
• Build repeat business. Develop relationships with corporate bookers, planners and social-event clients; seek referrals and future event opportunities after each booking.
• Maintain forecast discipline. Update enquiry status, conversion, forecast value, lost-business reasons and event-space utilisation in the designated systems.

Skills

Event sales

Customer service mindset

Attention to detail

Multi-tasking

MS Office

Education

Bachelor's degree in Hospitality or related

Tools

CRM systems

MS Excel

Job description

ibis budget Makkah Al Aziziah – Al Hidayah Towers Hotel, part of Accor, invites an events sales professional to own inquiries and manage leads for meetings, conferences and social celebrations from qualification to booking.

You will craft proposals, quote accurately, host venue showrounds, coordinate contracts and hand over details to operations, while building repeat business with corporate bookers and ensuring forecast accuracy.