Director of Data Platforms & Intelligence

webook.com; Riyadh; On-site; SAR 449,943 - 562,429; Full time

Benefits offered by this job

Strategic role impact

Innovative work environment

Competitive salary

Job summary

A leading event ticketing platform is seeking a Director of Data Platforms & Intelligence to transform data into a revenue-driving engine. This role involves owning the data platform strategy, leading teams in analytics and business intelligence, and ensuring AI enablement for predictive intelligence. Ideal candidates should have over 15 years of experience in data leadership, strong expertise in AI and ML operations, and knowledge of modern data stacks. This strategic position promises direct revenue impact and innovative decision-making opportunities.

Qualifications

• 15+ years in data engineering, analytics, BI, architecture, or data leadership.
• Proven experience building enterprise-grade data platforms.
• Strong AI, ML Ops, KPI, and executive reporting expertise.

Responsibilities

• Own the end-to-end data platform strategy aligned with product and commercial goals.
• Implement full data observability and treat data incidents with production-level severity.
• Lead executive dashboards and partner with teams on proactive insights.

Skills

Data Engineering

Analytics

Business Intelligence

Artificial Intelligence

Machine Learning Operations

Tools

GCP

BigQuery

ClickHouse

Airflow

DBT

Job description

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.

Role Overview

The Director of Data Platforms & Intelligence is one of the most strategically significant leadership hires at webook.

This role owns and integrates:

• Data Platforms
• Analytics & Insights
• AI Enablement
• Intelligence Products
• Commercial Data Monetisation
• Operational & Executive Decision Intelligence

This leader transforms webook’s data into a revenue-driving, intelligence-generating engine.

What You’ll Own

Data Platform Strategy & Architecture

• Own the end-to-end data platform strategy aligned with product, engineering, and commercial goals
• Architect scalable batch + streaming pipelines, real-time analytics, ML enablement, and multi-tenant access
• Build on GCP (BigQuery / ClickHouse, Airflow, DBT, ML Ops)
• Ensure resilience during extreme traffic spikes and major events

Data Reliability & Observability

• Implement full data observability (freshness, anomalies, schema drift, SLAs/SLOs)
• Treat data incidents with production-level severity
• Deliver trusted, always-on data for real-time ops and BI

Business Intelligence & Decision Intelligence

• Lead executive dashboards, KPI frameworks, forecasting, and operational metrics
• Enable self-service analytics with governed semantic layers
• Partner with Product, Marketing, Commercial, and Operations on proactive insights

Partner & Promoter Intelligence (Core 2026 Monetisation)

• Design and own data-as-a-product roadmap
• Build promoter dashboards covering live entry & capacity, forecasting, demand analysis, audience insights, market benchmarks, and queue & throughput intelligence
• Work with Commercial on pricing, packaging, and go-to-market

AI Enablement & Predictive Intelligence

• Build data foundations for AI and ML models
• Support recommendation systems, conversational UX, forecasting, and anomaly detection
• Operationalise models with monitoring and retraining

Governance, Security & Compliance

• Define policies for data access, retention, and protection
• Ensure PDPL & GDPR compliance in partnership with CISO & DPO

Leadership & Organisation Building

• Lead Data Engineering, Analytics, BI, and Data Operations teams
• Define org structure, hiring plans, and career ladders
• Act as a core member of the Technology Leadership Team

Essential

• 15+ years in data engineering, analytics, BI, architecture, or data leadership
• Proven experience building enterprise-grade data platforms
• Experience commercialising external data or intelligence products
• Deep knowledge of modern stacks (GCP, BigQuery/Snowflake/ClickHouse, streaming, BI tools)
• Strong AI, ML Ops, KPI, and executive reporting expertise
• Strong understanding of PDPL/GDPR
• Excellent executive communication and influence

Nice to Have

• Experience in ticketing, events, travel, marketplaces, or entertainment tech
• Experience with multi-tenant data products
• Experience delivering market intelligence to enterprise clients

Why Join webook?

• Own one of the most strategic data roles in the region
• Build intelligence products with direct revenue impact
• Shape AI-driven decision-making at scale
• Work at the intersection of technology, data, and live experiences