Delivery Manager

Datamatics Technologies; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading technology firm is seeking a Delivery Manager to oversee IT Demand, Delivery, and Project Governance for telecommunications. The role requires 10-15+ years in IT Governance, focusing on establishing enterprise-wide frameworks that align with industry best practices. The ideal candidate will manage various delivery models and lead procurement governance. Strong stakeholder management and hands-on experience with project management tools are essential for success in this role.

Qualifications

• 10-15+ years of experience in IT Governance, EPMO, Demand & Delivery Management.
• Strong experience in telecom or large regulated enterprises.
• Proven expertise in demand management and portfolio prioritization.
• Hands-on experience with PMO / PPM / EPMO tools and dashboards.

Responsibilities

• Design and implement an end-to-end Demand Management Framework.
• Enable and govern Agile, Waterfall, and Hybrid delivery models.
• Define and implement Project, Program, and Portfolio lifecycle frameworks.
• Design capacity and resource management models.
• Define procurement governance integrated with the project lifecycle.
• Implement change management and release governance frameworks.
• Configure governance tools and executive dashboards.

Skills

IT Governance

Demand Management

Delivery Management

Procurement Management

Stakeholder Management

Agile Delivery Governance

Waterfall Delivery Governance

Financial Management

Tools

PMO tools

PPM tools

EPMO tools

Job description

Job Description

Title: Delivery Manager. Industry: Telecom. Reporting to: CIO / CTO / Chief Digital Officer. Role Purpose: The Head of IT Demand, Delivery & Governance will design, implement, and operationalize an enterprise-wide IT Demand, Delivery, and Project Governance framework aligned with business strategy, Annual Operating Plan (AOP), regulatory obligations, and telecom industry best practices.

The role ensures predictable delivery, transparent governance, optimized resource utilization, regulatory compliance, and measurable business outcomes, while enabling sustainable adoption and structured knowledge transfer to internal teams.

Key Responsibilities

• IT Demand Management: Design and implement an end-to-end Demand Management Framework, including demand intake, classification, triage, and prioritization; align demand with AOP, strategic objectives, and financial controls; establish business case development standards and benefits realization tracking; enable visibility and decision‑making across the enterprise demand portfolio.


• Delivery Management & Governance: Enable and govern Agile, Waterfall, and Hybrid delivery models; establish delivery assurance mechanisms, stage gates, and performance metrics; integrate DevSecOps governance into delivery and release processes; ensure predictable delivery outcomes across programs and projects.


• Project, Program & Portfolio Management: Define and implement Project, Program, and Portfolio lifecycle frameworks; establish standards for QA, risk and issue management; dependency and milestone tracking; enable portfolio‑level reporting and executive dashboards.


• Capacity & Resource Management: Design capacity and resource management models aligned with demand forecasts; optimize utilization of internal and external resources; enable skills‑based allocation and forward‑looking capacity planning.


• Financial & Procurement Governance: Define procurement governance integrated with the project lifecycle, including procurement planning, RFI, RFQ, and RFP execution; vendor evaluation, contracting, and onboarding; ensure project financial management aligns with AOP, budgeting, and cost controls; establish approval and decision governance mechanisms.


• Change & Release Management: Define and implement change management and release governance frameworks; ensure controlled releases with minimal business disruption; align change, release, and deployment processes with delivery governance.


• Tools, Reporting & Enablement: Configure and enable governance tools and executive dashboards; develop and maintain Demand & Delivery Framework documents, governance playbooks, SOPs, and standards; lead training programs, workshops, and knowledge transfer sessions; provide operational governance support for initial stabilization (2 months) and deliver a structured handover and support plan to internal teams.

Key Deliverables

• IT Demand & Delivery Governance Framework


• Project, Program, and Portfolio Governance Models


• SOPs, Playbooks, and Process Documentation


• Configured Tools and Executive Dashboards


• Training Materials and Workshops


• Operational Governance Services & Handover Plan

Required Experience & Skills

• 10–15+ years of experience in IT Governance, EPMO, Demand & Delivery Management.


• Strong experience in telecom or large regulated enterprises.


• Proven expertise in: demand management and portfolio prioritization; agile, waterfall, and hybrid delivery governance; procurement and vendor management; financial and benefits realization governance; strong stakeholder management at executive level.


• Hands‑on experience with PMO / PPM / EPMO tools and dashboards.