Data Center Area Manager

Amazon; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading technology company in Jeddah, Makkah Region, is looking for an experienced engineering manager to oversee data center operations. This role requires managing teams, ensuring compliance with SLAs, and driving improvements in service quality. Candidates should have over 5 years of engineering management experience and the ability to lead a mission-critical team. The culture emphasizes diversity, curiosity, and work-life balance, making it an exciting opportunity in a supportive environment.

Benefits

Work-life harmony

Inclusive culture

Mentorship and career growth

Qualifications

• Minimum of 2 years of people management and team development experience.
• 5+ years of engineering experience managing large-scale services.
• Experience maintaining SLAs with proactive issue resolution.

Responsibilities

• Oversee data center infrastructure and ensure high-quality work.
• Manage teams of engineering technicians 24/7.
• Drive improvement projects from conception to completion.
• Coordinate with third-party vendors on SLAs.
• Manage budget and expenditures effectively.
• Serve as on-call Data Center Facility Manager.

Skills

People management

Team development

Problem-solving

Operation of mission-critical systems

Education

High school or equivalent

Bachelor's degree in Engineering

Tools

Data center management systems

Job description

Job ID: 3137201 | Amazon Corporate Services Pty Ltd

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of hardware and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards of safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.
• Manage teams of 24x7 engineering technicians in all facets of their career.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Coordinate daily with third party vendors ensuring adherence to contracted SLAs.
• Effectively and efficiently manage the operations budget and expenditures.
• Operate as the after hours on-call Data Center Facility Manager for the data centers in the region.
• Respond to any issues within the data centers and manage the investigation, mitigation, and recovery of the issue(s).

About the team

Diverse Experiences. AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 2+ years of people management and team development experience.
• 5+ years of engineering work managing large-scale services experience.
• Experience in people management and team development.
• Experience in engineering work, managing large-scale services.
• Experience maintaining SLAs through the implementation of proactive issue detection and reporting.
• Experience operating a mission-critical team or product.
• High school or equivalent.

Preferred Qualifications

• 3+ years of work in a management position with 5 or more direct reports experience.
• 5+ years of work in data centers with an emphasis on building and equipment operation experience.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units.
• Experience working in data centers with an emphasis on building and equipment operation.

Acknowledgement of country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.