CRM Insights Analyst: Data-Driven Campaigns & Optimization

Riyad Bank; Riyadh; On-site; SAR 100,000 - 170,000; Full time

Job summary

Riyad Bank is seeking a CRM/Data Analytics professional to build, maintain and enhance our CRM database, generating customer insights and developing CRM-driven initiatives.

You will work with IT and business units to implement campaigns, analyze data, and report on performance, ensuring accuracy and adherence to safety and quality standards.

A bachelor’s degree in computer science or information technology is required, with a focus on data analysis and CRM systems.

Qualifications

• Bachelor's degree in computer science or information technology.

Responsibilities

• Follows all relevant departmental policies and SOPs.
• Builds, maintains and enhances CRM database in collaboration with IT.
• Develops analyses of customer data to identify business opportunities.
• Communicates insights to business units to aid decision making.
• Works with sales staff to develop campaigns and capture learnings.
• Collaborates with other functions to improve CRM systems.

Education

BSc in CS/IT

Job description

Riyad Bank is seeking a CRM/Data Analytics professional to build, maintain and enhance our CRM database, generating customer insights and developing CRM-driven initiatives.

You will work with IT and business units to implement campaigns, analyze data, and report on performance, ensuring accuracy and adherence to safety and quality standards.

A bachelor’s degree in computer science or information technology is required, with a focus on data analysis and CRM systems.