Crisis Communications and Issues Management Specialist

Saudi Aramco; Saudi Arabia; On-site; SAR 260,000 - 420,000; Full time

Job summary

Saudi Aramco is looking for a Crisis Communications and Issues Management Specialist to join the Monitoring and Coordination Division. You will assess crises, craft responses, and update the crisis communications manual, while training staff and conducting drills to improve readiness.

You will use reputation data to guide messaging, coordinate with senior leaders, and lead communications during incidents as part of broader corporate communications efforts.

Qualifications

• Bachelor’s degree in Mass Communications, Risk Management, Public Relations, Journalism, Crisis Management, or related field.
• 10 years of experience in developing crisis communication strategies.

Responsibilities

• Update Crisis Communications Manual monthly and prepare copies for management quarterly.
• Assist business lines with Crisis Communications manuals and training requirements.
• Ensure Media room is up-to-date with current technology and equipment.
• Conduct weekly video conference testing with other functions.
• Respond to incidents with potential reputational damage and prepare communications as needed.
• Support strategic initiatives by developing and maintaining a crisis plan.
• Prioritize and manage multiple projects within a busy media team.
• Utilize corporate reputation tracking data to inform messaging and engagement.
• Develop KPIs to measure impact of crisis communications strategies.
• Provide advice on crisis media issues to senior leaders.
• Attend cross-functional crisis drills and report on outcomes.
• Support crisis communications activities and crisis preparedness.

Skills

Crisis communication

Public relations

Stakeholder engagement

Education

Bachelor’s degree in Mass Communications, Risk Management, Public Relations, Journalism, Crisis Management, or related field

Job description

Overview

We are seeking a Crisis Communications and Issues Management Specialist join our Monitoring and Coordination Division.

Monitoring and Coordination Division is responsible for handling monitoring of Aramco’s media mentions and dealing with crisis communications.

Your primary role is to assess and deal with crisis and reputation issues when they happen. Additionally, develop mitigation plans and responses to media questions, also review and update the corporate crisis communications manual and conduct drills and training for staff.

Duties and Responsibilities

• Update the Crisis Communications Manual on a monthly basis, gain approval, and prepare copies for management on a quarterly basis.
• Assist business lines with their Crisis Communications manuals & training requirements.
• Ensure that the Media room is running and updated with current technology and equipment.
• Conduct weekly video conference testing in collaboration with other functions.
• Respond to incidents or issues that have the potential to damage the Company’s reputation.
• Prepare communications as needed during an incident or threat to the Company’s brand.
• Support Corporate Communication strategic initiatives by developing and maintaining a crisis plan.
• Prioritize and manage multiple projects and initiatives within a busy media team.
• Leverage available enterprise data and research (e.g. corporate reputation tracking data and stakeholder insights) to inform future communication strategies, content creation and engagement.
• Develop KPIs and metrics to measure the effectiveness and impact of crisis communications strategies.
• Provide functional support and advice on crisis media issues to senior leaders in the organization.
• Attend cross functional crisis drills, provide support and ensure accountability reporting on outcomes of attendance and participation at such events.
• Support the Company’s crisis communications activities, crisis preparedness, and media handling during crisis incidents.

Minimum Requirements

• You will hold a Bachelor’s degree in in the fields of Mass Communications, Risk Management, Public Relations, Journalism, Crisis Management, or related field from a recognized and approved program.
• You will have 10 years of experience in developing crisis communication strategies.

Work Location and Work Schedule

Work Location: Within Saudi Arabia – To be specified in Job offer

Work Schedule: Full Time – To be specified in Job offer

Job Post Duration

Job posting start date: 06/07/2026

Job posting end date: 12/31/2026

Working environment

Our high-performing employees are drawn by the challenging and rewarding professional, technical and industrial opportunities we offer, and are remunerated accordingly.

At Aramco, our people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, we are faced with addressing some of the world’s biggest technical, logistical and environmental challenges, we invest heavily in talent development.

We have a proud history of educating and training our workforce over many decades. Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through our workforce development programs – one of the largest in the world.

Tagged as: Media Communications & Coordination Dept

Job ID: 17915