Credit Supervisor

Sheraton Hotels & Resorts; Riyadh; On-site; SAR 80,000 - 120,000; Full time

Job summary

Sheraton Riyadh is seeking a Finance & Accounting professional for a full-time non-management role at our Riyadh location. You will handle guest billing, accounting postings, and reporting in line with Marriott policies.

Key responsibilities include preparing and reconciling invoices, managing group billing, and ensuring accuracy and compliance. The role requires collaboration with multiple departments and adherence to SOPs.

Responsibilities

• Follow up with guest regarding satisfaction with guest-related issues.
• Prepare, review, reconcile, and issue bills, invoices, and account statements.
• Set up proper billing accounts (e.g. share-with, room/tax/incidentals, tax exempt, direct/special billing, group bookings).
• Record, classify, and summarize financial data using journals, ledgers, and computers.
• Ensure SOP/LSOP compliance and coordinate with departments to finalize group bills.

Job description

Additional Information

Job Number 26135816

Job Category Finance & Accounting

Location Junction of King Fahad and King Abdullah Road, P.O. Box 90807, Riyadh 11623, Saudi ArabiaVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Follow up with guest regarding satisfaction with guest-related issues. Assist and check turnovers, figures, postings, billing and documents for accuracy. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized group rooming and financial information. Classify, code, and summarize numerical and financial data to compile and keep group rooming and financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved. Ensure compliance with standard and local operating procedures (SOP’s and LSOP’s). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill.

Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Perform other reasonable job duties as requested.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.