Credit Manager

RIXOS; Saudi Arabia; On-site; SAR 89,000 - 123,000; Full time

Job summary

RIXOS in Saudi Arabia seeks a hospitality professional to uphold stringent standards and provide outstanding guest service. The role emphasizes punctuality, professional grooming, and consistent standards for the team to ensure customer satisfaction and smooth hotel operations.

The candidate should bring experience in finance or vocational hospitality and demonstrate integrity, proactive problem-solving, and teamwork across hotel departments.

Qualifications

• Be punctual on duty and maintain punctuality for your team.
• Maintain well groomed appearance as per standards.
• Promote a helpful and professional image to customers.

Responsibilities

• Be punctual on duty and ensure the same of your employees.
• Be well groomed to the standards laid down.
• Insist on the same standard for your employees.
• To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.
• Promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt.
• Caring and helpful attitude.
• Anticipate the needs of the customer whenever possible.
• Enhance quality service and customer satisfaction.
• Co-operate with colleagues and assist when required.
• Be flexible in assisting in other areas of the Hotel in response to business and customer needs.
• Be familiar with Operational Standards Manual for field responsibilities.
• Assist in Task Force Teams for new openings Graduation in Finance or degree in vocational hospitality, 3 4 years experience.
• Be proactive and use good judgement in challenging situations.
• Act with professionalism and integrity.
• Own mistakes and share knowledge to prevent repetition.
• Conduct business honestly & fairly.
• Keep sensitive information confidential.

Skills

Professional appearance

Customer service

Teamwork

Flexibility

Discretion

Education

Finance degree

Hospitality diploma

Job description

Responsibilities

• To be punctual on duty and ensure the same of your employees
• Be well groomed to the standards laid down
• Insist on the same standard for your employees
• To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures
• To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt
• caring and helpful attitude
• To anticipate the needs of the customer whenever possible
• to enhance quality service and in turn enhance customer satisfaction
• To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner
• To be flexible in assisting in other areas of the Hotel in response to the business and customer needs
• Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his her field of responsibility
• Other duties as assigned
• Carry out any other reasonable task
• which may not be stated here
• as requested
• Assist in Task Force Teams for new openings Graduation in Finance or degree in vocational hospitality, 3 4 years experience
• Be proactive and use good judgement when dealing with challenging situations
• Act with professionalism and integrity
• Be transparent in your motives, methods and expected results
• Own mistakes and share your knowledge to prevent a repetition of the same error within your department or division
• Conduct business honestly & fairly
• Keep sensitive information confidential
• Follow through on commitments
• Work well both autonomously and within a team
• Display a positive, approachable attitude
• Spend time getting to know your fellow employees and our guests
• Support each other; we all work within the same hotel and company