Credit Manager

Ennismore; Saudi Arabia; On-site; SAR 67,000 - 100,000; Full time

Job summary

Rixos seeks a graduate in Finance or a vocational hospitality degree with 3–4 years of relevant experience to join our luxury hotel team in Saudi Arabia. The role emphasizes punctuality, impeccable grooming, and a professional image as you deliver attentive guest service and guidance across departments.

You will ensure compliance with hotel's rules and standards, anticipate guest needs, and collaborate with colleagues to maintain high service levels and operational excellence.

Qualifications

• Graduation in Finance or degree in vocational hospitality.
• 3–4 years experience in hospitality or finance-related role.

Responsibilities

• Be punctual on duty and ensure punctuality for your employees.
• Maintain groomed appearance to hotel standards and enforce the same among staff.
• Comply with hotel rules, regulations and disciplinary procedures.
• Promote a helpful and professional image to guests and assist with inquiries promptly.
• Anticipate guest needs to enhance service quality and satisfaction.
• Provide support to colleagues and adapt to hotel needs as required.
• Familiar with company documentation and operational standards relevant to your area.
• Carry out any other reasonable tasks and assist in Task Force Teams for openings.

Education

Graduation in Finance or degree in vocational hospitality

Job description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

• To be punctual on duty and ensure the same of your employees.
• Be well groomed to the standards laid down. Insist on the same standard for your employees.
• To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.
• To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt, caring and helpful attitude.
• To anticipate the needs of the customer whenever possible, to enhance quality service and in turn enhance customer satisfaction.
• To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs
• Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
• Other duties as assigned.

• Carry out any other reasonable task (which may not be stated here) as requested.
• Assist in Task Force Teams for new openings

Qualifications

Graduation in Finance or degree in vocational hospitality, 3– 4 years experience .

Additional Information

• Be proactive and use good judgement when dealing with challenging situations
• Act with professionalism and integrity
• Be transparent in your motives, methods and expected results
• Own mistakes and share your knowledge to prevent a repetition of the same error within your department or division
• Conduct business honestly & fairly
• Keep sensitive information confidential
• Follow through on commitments
• Work well both autonomously and within a team
• Display a positive, approachable attitude
• Spend time getting to know your fellow employees and our guests
• Support each other; we all work within the same hotel and company