CKSA-Credit Control Team Leader-Riyadh(Saudi National Only)

Canon EMEA; Riyadh; On-site; SAR 184,000 - 245,000; Full time

Job summary

Canon EMEA is seeking an experienced Credit Control Lead to head the Abu Dhabi operations. You will manage customer relationships, oversee accounts receivable and collections, and drive KPI performance while developing the team.

The role requires strong English and Arabic communication, hands-on collections experience, and proficiency with ERP systems. Based in Abu Dhabi, the position involves close collaboration with branch leadership to optimize cash flow.

Qualifications

• 5+ years of hands-on collections experience in a high-volume environment (Abu Dhabi).
• Strong data handling, reconciliations, and analytical skills.
• Fluency in English and Arabic (essential).
• Proficient in MS Office and ERP systems.

Responsibilities

• Lead credit control operations for Canon Emirates – Abu Dhabi branch.
• Own AR KPIs, overdue management, and cash collection efficiency.
• Supervise one collector and develop them to an assistant credit control specialist.
• Coordinate invoicing, statements, and collection of payments from customers.
• Serve as primary contact for branch manager and AMs on credit matters.

Skills

Credit control

Accounts receivable

English

Arabic

Negotiation

Leadership

Multicultural teamwork

Tools

ERP systems

MS Office

Job description

• Leading the whole credit control operations in Abu Dhabi, including managing relationship with customers and lead decision maker when it comes to credit control
• Supervise 1 collector and develop him to be an assistant credit control specialist
• To ensure customer records are maintained in an accurate and timely manner.
• To ensure collections are picked up in a logistically efficient manner.
• To support the Credit Control Manager to meet collection objectives set by Financial Controller .

Job Description

• Leading the whole credit control operations in Abu Dhabi, including managing relationship with customers and lead decision maker when it comes to credit control
• Supervise 1 collector and develop him to be an assistant credit control specialist
• To ensure customer records are maintained in an accurate and timely manner.
• To ensure collections are picked up in a logistically efficient manner.
• To support the Credit Control Manager to meet collection objectives set by Financial Controller .

Responsibilities

• Leading the whole credit control operations in Abu Dhabi. Responsibility over credit control, accounts receivable and collection related to Canon Emirates - Abu Dhabi Branch.
• Full ownership over all AR KPIs in Abu Dhabi, including overdues management and cash, ensuring to drive for efficiency and improvement vs. previous year
• Supervise 1 collector and develop him to be an assistant credit control specialist
• Lead contact point for the branch manager and AMs in Abu Dhabi, involved in structuring new deals, resolving conflicts and collecting overdues
• Frequent contact with customers regarding their accounts including follow-up on payments, statements, reminders and Dunning letters.
• Receipts data entry into ERP.
• Customer Accounts reconciliation.
• Customer balance and Accounts Receivable sub-ledger reconciliation.
• Coordinate distribution of invoices and statements to customers.
• Coordinate the Collector’s collection of payments from customers.

Qualifications

Interpersonal Skills

• High sense of responsibility, motivation and drive for results
• Confident and able to take independent decisions as appropriate
• Very high negotiation and problem solving skills
• Good team player.
• Able to work in a multicultural environment.
• Attention to detail and accuracy for working with computers and figures.
• Able to communicate clearly and effectively with individuals at all levels.

Previous Experience, Education, Job Learning

• Practical “hands‑on” exposure to an account collections environment with a high volume of customers in Abu Dhabi (5 years minimum).
• Strong organizational skills when dealing with large amounts of data.
• Effective analytical skills regarding reconciliations.
• Fluency in written and spoken English and Arabic (essential).
• High level of written and spoken communications (essential).
• Professional appearance, attitude and communication style.
• Familiarity with MS Office, Email and Internet (essential).
• Familiarity with ERP Systems.