Courier - Dhahran

DHL Express; Al Khobar; On-site; SAR 33,000 - 67,000; Full time

Benefits offered by this job

Strong career support

Great culture

Multifarious benefit program

Job summary

DHL Express Saudi Arabia is seeking a Field Courier to safely collect and deliver time-sensitive shipments while delivering a superior customer experience. You will be the face of the company in local communities, ensuring accuracy in paperwork, scans, and documentation.

The role requires a high school diploma, valid Saudi driving license with a clean record, and strong knowledge of local routes. English proficiency is required, and Arabic is a plus.

Qualifications

• High school diploma or equivalent required.
• Proficiency in English; basic to intermediate Arabic advantageous.
• Excellent knowledge of Saudi Arabia and local routes.
• Reliable, punctual and customer-focused with a safe driving record.
• Able to lift and handle packages and work independently or in a team.

Responsibilities

• Pickup and deliver shipments safely within a designated route.
• Provide outstanding customer service and resolve issues professionally.
• Ensure shipments are scanned and paperwork completed accurately.
• Plan efficient routes considering traffic and delivery deadlines.
• Operate the company vehicle safely and perform daily inspections.
• Use handheld scanners to track shipments and update delivery statuses.
• Follow safety, security and customs procedures.

Skills

Customer service

Punctuality

Team player

Communication

Education

High school diploma or equivalent

Tools

Handheld scanners

Job description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability can connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Overall Role Purpose

As a Field Courier for DHL Express, you are the face of our company. You will be responsible for the efficient and safe collection and delivery of time-sensitive shipments, providing an exceptional and friendly service experience to our customers. Your professionalism and dedication are crucial in ensuring we meet our commitments and maintain our position as the world's most international company.

Your Tasks

• Pickup and Delivery: Safely and efficiently collect and deliver shipments to and from customer locations within a designated route in and around your area.
• Customer Service: Provide outstanding customer service, answering customer questions and resolving issues with a positive and professional demeanour.
• Shipment Handling: Ensure all shipments are handled with care, are correctly scanned, and all necessary paperwork, paperwork’s and documentation are accurately completed.
• Route Management: Plan and follow the most efficient routes for timely delivery, considering traffic patterns and delivery deadlines.
• Vehicle Operation & Safety: Operate the company vehicle safely and lawfully. Perform daily vehicle inspections and report any maintenance needs to ensure the vehicle is in optimal condition.
• Technology Use: The utilization and handheld scanners and other company technology to track shipments, update delivery statuses, and manage routes.
• Compliance: Adhere to all company policies, procedures, and safety standards, including customs, security, and dangerous goods.

Your Profile

• Education: A High school diploma or equivalent is required.
• Driver's License: Must possess a valid Saudi Arabian driver's license with a clean driving record.(Lightweight /Heavy weight Driver License)
• Local Knowledge: Excellent knowledge of Saudi Arabia.
• Language Skills: Proficiency in English is required. Arabic basic to intermediate communication skills are highly advantageous.
• Physical Fitness: Ability to handle and lift packages of varying weights and to be physically active for extended periods.
• Customer-Focused: A genuine passion for customer satisfaction and a friendly, approachable personality.
• Reliability & Punctuality: A strong sense of responsibility, with an excellent record of punctuality and attendance.
• Team Player: Ability to work effectively both independently and as part of a team.

Our Offer

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.

We look forward to receiving your application!