Collections Specialist

Qanoniah قانونية; Makkah Region; On-site; SAR 67,000 - 100,000; Full time

Job summary

Qanoniah, Saudi Arabia's leading AI LegalTech startup, seeks a Collections Specialist to manage from submission to payment. You will track receivables, chase accounts payable teams, and resolve blockers to ensure timely cash flow.

Work closely with Finance and vendor registration to keep collections moving smoothly. Based in Makkah, you will build strong relationships with government and enterprise clients, provide regular status reports, and help optimize payment processes for the Kingdom's top

Qualifications

• 2+ years in collections, accounts receivable or credit control.
• Experience with government procurement cycles in Saudi Arabia (Etimad, SAP Ariba, Oracle iSupplier).
• Fluent Arabic and professional English.
• Comfort working with Finance; understanding invoices, VAT, terms and reconciliation.

Responsibilities

• Own the full collections cycle for every invoiced account, from submission to payment received.
• Maintain a live tracker of all outstanding receivables: amounts, due dates, aging, and status per client.
• Follow up with client accounts payable and procurement teams until payment is made.
• Identify and resolve payment blockers: missing documents, portal rejections, PO mismatches or disputed amounts.
• Escalate overdue accounts with a clear plan to unblock them.
• Coordinate with Finance on payment terms, invoice corrections, and reconciliation of payments.

Skills

Collections

Accounts receivable

Client follow-up

Arabic fluency

Education

Bachelor's in Accounting

Tools

Etimad

SAP Ariba

Oracle iSupplier

Job description

Qanoniah is Saudi Arabia's leading AI LegalTech Startup. Our AI Legal Assistant is the trusted daily partner for major enterprises and government entities across the Kingdom.

The Role

Once Qanoniah is registered, approved, and invoiced with a client, the money still has to land in our account. That's your job.

You'll own the tail end of the revenue cycle: tracking every outstanding invoice, chasing client accounts payable teams, resolving payment blockers, and giving Finance clear visibility on when money is actually coming in. You work closely with the vendor registration/invoicing owner and Finance to keep collections moving without friction.

Key Responsibilities

• Own the full collections cycle for every invoiced account, from submission to payment received.
• Maintain a live tracker of all outstanding receivables: amounts, due dates, aging, and status per client.
• Follow up relentlessly with client accounts payable and procurement teams until each invoice is paid.
• Identify and resolve payment blockers — missing documents, portal rejections, PO mismatches, disputed amounts, or internal client approvals.
• Escalate at-risk or overdue accounts early, with a clear plan to unblock them.
• Coordinate with Finance on payment terms, invoice corrections, and reconciliation of payments received.
• Coordinate with the vendor registration/invoicing owner when an issue traces back to portal, PO, or invoicing setup.
• Provide regular, accurate reporting on collection status, expected payment timing, and aging receivables to leadership.
• Build and maintain strong working relationships with client finance and procurement contacts to keep payments moving smoothly.
• Flag recurring payment issues by client or portal and suggest process fixes.

What We're Looking For

• 2+ years in collections, accounts receivable, or credit control, ideally with corporate or government clients in Saudi Arabia.
• Working knowledge of Saudi government and enterprise payment cycles (Etimad, SAP Ariba, Oracle iSupplier, or equivalent).
• Comfort working with Finance. You understand invoices, VAT, payment terms, and reconciliation.
• Relentless, structured follow-up with people who feel no urgency about paying you, done in a way that keeps the relationship strong.
• Detail obsession. A missed follow-up or an unflagged dispute costs weeks.
• Strong written and verbal Arabic; solid professional English.
• Based in Makkah and able to work on-site.

Nice to Have

• Experience with PIF companies and their subsidiaries.
• Experience collecting from Aramco, SABIC, or government ministries.
• Background at a SaaS or technology vendor.
• Familiarity with HubSpot or similar CRM/ERP tools.
• Prior experience in a supplier-side vendor registration or invoicing role.

What We Offer

• Work on a product used daily by Saudi Arabia's top enterprises and government entities
• Startup ownership, fast iteration, and real impact
• Office in Makkah
• Be part of one of KSA's most exciting LegalTech startups

Ready to make sure the future of LegalTech actually gets paid for?