HR & Admin Specialist

ClearGrid Debt Collection LLC; Riyadh; On-site; SAR 112,000 - 156,000; Full time

Job summary

ClearGrid is seeking a meticulous HR & Admin Specialist to own HR, government compliance, and office operations in our Riyadh workplace. You will process Qiwa, GOSI, Muqeem, Absher transactions, manage health insurance, and keep records compliant and up to date.

This role ensures smooth office running, handles contracts, vendor relations, and employee experience initiatives, at a fast-growing fintech in Saudi Arabia’s Riyadh region.

Qualifications

• Saudi national.
• 3–4 years of experience in HR operations, administration, or similar role, preferably in fintech, financial services, or hyper-growth companies.
• Very deep, current knowledge of Saudi labor law and hands-on mastery of Qiwa, GOSI, Muqeem, Absher, Taqat and health insurance processes.
• Fluency in English (written and spoken) is non-negotiable.
• Meticulous with exceptionally high attention to detail and deadlines.
• Strong organizational skills and ability to juggle HR, compliance, admin, and people priorities.
• Discretion and sound judgment when handling confidential employee and company information.

Responsibilities

• Process employee lifecycle transactions across platforms (Qiwa, GOSI, Muqeem, Absher).
• Administer employee health insurance: enrolments, renewals, changes and queries.
• Maintain audit-ready records and ensure regulatory deadlines are met.
• Prepare and maintain contracts, letters, attestations, and official docs.
• Oversee day-to-day office operations, facilities, vendors, and costs.
• Manage service contracts and building management relationships.
• Handle routine supplier forms and insurance applications.
• Foster a positive employee experience with team activities and welcome support.

Skills

HR operations

Administration

Attention to detail

Organizational skills

Discretion

Tools

Qiwa

GOSI

Muqeem

Absher

Taqat

Health insurance processes

Job description

About ClearGrid

ClearGrid is an AI-driven fintech transforming digital collections and debt resolution across the UAE and Saudi Arabia. We're in a high-growth scaling phase, and our Riyadh office is central to our KSA presence. This role is the operational backbone of that office: the person who keeps our people compliant, our workplace running, and the team looked after.

About the Role

We're looking for a meticulous, deeply knowledgeable HR & Admin Specialist to own everything HR, government, compliance, and office-related for our Riyadh office. You'll be the go-to person on the ground: processing our HR and government transactions accurately and on time, keeping the office running smoothly, supporting with statutory paperwork, and making sure the team has a great experience at work.

This is a hands-on, high-ownership role suited to someone who lives in the detail, moves through government portals with ease, and takes pride in getting things right the first time.

Key Responsibilities

Government & Statutory Compliance

• Process all employee lifecycle transactions across the relevant platforms, including Qiwa (employment contracts, work permits, establishment management, Saudization certificates), GOSI (registrations, monthly contributions, additions/removals), and Muqeem/Absher (Iqama issuance and renewals, exit/re-entry visas, dependent management).

• Administer employee health insurance in line with company policy: enrolments, renewals, additions and removals, and resolving employee queries.

• Maintain accurate, audit-ready employee records and ensure every transaction meets labor law and regulatory deadlines.

• Prepare and maintain contracts, letters, attestations, and other official documentation as required.

Office & Admin

• Own the day-to-day running of the office, including facilities, utilities, supplies, and vendor coordination, ensuring everything runs smoothly and cost-efficiently.

• Manage service contracts and office accounts, and act as the point of contact for building management and external suppliers.

• Complete routine forms and applications including new supplier and vendor request forms, insurance application forms, and similar paperwork.

Employee Experience

• Own the employee experience in the office: plan and run team activities, celebrations, and engagement initiatives.

• Manage office merchandise from sourcing to distribution.

• Be the friendly, reliable face of the office that new joiners and colleagues can turn to.

What We're Looking For

Must-haves

• Saudi national.

• 3–4 years of experience in an HR operations, administration, or similar role, preferably in fintech, financial services, or hyper‑growth companies

• Very deep, current knowledge of Saudi labor law and hands‑on mastery of Qiwa, GOSI, Muqeem, Absher, Taqat and health insurance processes.

• Fluency in English (written and spoken) is non‑negotiable.

• Meticulous with exceptionally high attention to detail; you don't let deadlines or documents slip.

• Strong organizational skills and the ability to juggle HR, compliance, admin, and people priorities simultaneously.

• Discretion and sound judgment when handling confidential employee and company information.

Preferred

• Familiarity with ZATCA processes (Zakat and withholding tax) and payroll documentation.

• Experience in a fast‑scaling company or fintech environment.