Collections Officer

atmaal; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A financial services company in the Riyadh Region is looking for a Call Center Collector to manage overdue payments via phone for various products. Responsibilities include contacting customers about due payments, identifying cases of inability to pay, and recording details accurately. Ideal candidates should possess strong persuasion and negotiation skills and be goal-oriented with the ability to work under pressure. This position offers a challenging yet rewarding opportunity in the banking sector.

Responsibilities

• Contact customers to remind them of due payments and arrange suitable repayment schedules.
• Identify cases of inability to pay and offer alternative repayment solutions.
• Accurately record call details, customer interactions, and agreements in the system.

Skills

Strong persuasion and negotiation skills

Problem-solving skills

Goal-oriented

Ability to work under pressure

Job description

We are looking for a Call Center Collector to join the Banking Sector, responsible for collecting overdue payments via phone for the following products:

Real Estate, Auto Loans, and Personal Financing.

Key Responsibilities:

• Contact customers to remind them of due payments and arrange suitable repayment schedules.
• Identify cases of inability to pay and offer alternative repayment solutions.
• Accurately record call details, customer interactions, and agreements in the system.

Required Skills:

• Strong persuasion and negotiation skills related to debt repayment.
• Problem-solving skills.
• Goal-oriented with a strong drive to achieve targets.
• Ability to work under pressure in a fast-paced and changing environment.