Collection Officer - Riyadh, Saudi Arabia

Siemens Healthineers AG; Saudi Arabia; On-site; SAR 60,000 - 90,000; Full time

Job summary

Siemens Healthineers AG is seeking a Collection Officer for the Varian Radiation Oncology business in Riyadh, Saudi Arabia. The role focuses on managing outstanding debts, contacting clients, negotiating payment plans, and ensuring timely payments with a strong emphasis on communication and attention to detail.

Healthcare industry experience is preferred. The position requires travel up to 30% outside Riyadh and collaboration with the central AR team and Sales.

Qualifications

• Bachelor’s degree in business, finance, accounting, or related field.
• 1+ year experience in cash collection, billing, and finance processes.
• Willingness to travel up to 30% outside Riyadh.
• Fluent in Arabic and English, both written and spoken.

Responsibilities

• Performs proactive account receivable activities with customers in a timely manner.
• Allocates received payments and follows up with central AR on clearance.
• Coordinates with internal stakeholders to speed up collections.
• Manages accounts receivable and reduces overdue balances.
• Provides forecast input and defines collection strategies to improve aging.
• Contacts debtors to confirm payment dates and verify payments.
• Builds relationships to ensure quick payments.
• Liaises with credit control team and Sales for coordination.
• Provides administrative support to Sales and coordinates travel.

Skills

Accounts receivable

Cash collection

Billing processes

Negotiation skills

Communication skills

Arabic and English fluency

Attention to detail

Education

Bachelor’s degree in business administration, Finance, or Accounting

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

The Collection Officer for the Varian Radiation Oncology business within Siemens Healthineers, will be responsible for managing the collection of outstanding debts from clients and customers. The collection officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. To ensure success as a collections officer, you should have excellent communication and negotiation skills, as well as attention to detail. This role is based in Riyadh, Saudi Arabia.

Key responsibilities:

• Performs proactive account receivable (A/R) with the customers in a timely manner.
• Performs allocation of received payments and follow-up on payment status with central AR team on the receivable clearing process.
• Coordinates closely with our internal stakeholders to fasten the collection process.
• Manages Account Receivable (A/R) and performs related activities including reduce overdue balances, manages complaints, issues dunning letters, etc.
• Provides forecast input regarding collections and defines collection strategies to improve aging of receivables and prevents overdue.
• Contacts debtors to ascertain payment dates, and checks payments received in accordance with customer commitments.
• Builds sustainable and productive relationships with customers to ensure quick payment.
• Handles all customers problems tell getting customer outstanding settled and manages overdue debt position through ongoing liaison with credit control team.
• Provides administrative and coordination support to the Sales team.
• Manage meetings, travel arrangements, and client visit logistics.

Required Skills and Qualifications

• Bachelor’s degree in business administration, Finance, Accounting, or a related field, with 1+ years of experience in cash collection, billing, and finance/accounting processes.
• Flexibility and willingness to travel as 30% of travel will be required outside Riyadh.
• Strong understanding of billing and collection processes.
• Outstanding communication and interpersonal skills.
• Great negotiation skills for managing sensitive matters like debt collection.
• Fluency in both Arabic and English Language (both spoken and written).
• Meticulous, detail orientated, highly responsible with a positive work attitude.
• Self-driven, flexible, and thrives on challenges.
• Good administrative skills.
• Previous proven work experience in the healthcare industry.

Who we are

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers’ specific businesses, please visit our company page here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.