Collaboration Solutions Consultant (Network & Cisco)

Join Solutions; Riyad Al Khabra; On-site; SAR 60,000 - 90,000; Full time

Job summary

A leading solutions provider is seeking a collaboration consultant based in Riyadh, Saudi Arabia. The role requires a bachelor’s degree in computer science and IT experience. Responsibilities include resolving issues, providing technical support during software deployments, and managing network availability. Candidates must be Saudi Nationals and ideally have experience in collaboration troubleshooting in large-scale network environments. This position is tailored for juniors or those unemployed for more than three months.

Qualifications

• Bachelor's degree is mandatory.
• Must be a Saudi National.
• Junior or unemployed for more than three months.
• IT experience is required.
• Minimum one year of experience in network consulting or operations support environment.

Responsibilities

• Apply analytic processes to resolve issues.
• Synthesize complexities into communication and action plans.
• Provide technical support during deployments and proofs of concepts.
• Deliver migration plans for software upgrades.
• Manage network availability and capacity.

Skills

Analytical skills

Clear communication

Technical support

Network management

Collaboration troubleshooting

Cisco knowledge

Education

Bachelor's degree in computer science or related field

Tools

Cisco Call Manager

Cisco Unity Connection

Cisco Meeting Server (CMS)

Cisco WebEx

Cisco Contact Center Express

Cisco Contact Center Enterprise

Job description

A leading solutions provider is seeking a collaboration consultant based in Riyadh, Saudi Arabia. The role requires a bachelor’s degree in computer science and IT experience. Responsibilities include resolving issues, providing technical support during software deployments, and managing network availability. Candidates must be Saudi Nationals and ideally have experience in collaboration troubleshooting in large-scale network environments. This position is tailored for juniors or those unemployed for more than three months.