Clinical Support Specialist, Trauma & Extremities, Abha

Stryker; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A healthcare solutions company seeks a Clinical Support Specialist in Abha, Saudi Arabia. The role entails providing direct support for Trauma and Extremities products, managing inventory, and training healthcare professionals. Candidates should possess at least 2 years of clinical support experience, preferably in Orthopedics. Strong analytical skills and the ability to work collaboratively are essential. This role offers an opportunity to work closely with healthcare teams to enhance patient care and operational efficiency.

Qualifications

• Minimum 2 years of relevant experience in clinical support.
• Ideally experienced in Trauma and Extremities or Orthopedics.
• Experience in training healthcare professionals.

Responsibilities

• Attend cases and service existing and new customer base.
• Lead communication with stakeholders and manage client relationships.
• Conduct audits of Stryker stock and manage inventory.
• Provide training on Stryker products to healthcare staff.
• Plan and execute measures to achieve support excellence.

Skills

Analytical thinking

Collaborative teamwork

Self-motivation under pressure

Education

Certified Theatre Practitioner or ODA

Job description

Work Flexibility: Field-based

We are looking for a Clinical Support Specialist in the Southern Area (Location: Abha) to provide direct support for all Stryker products associated with Trauma and Extremities procedures.

What you will do:

• Attend cases and service existing and new customer base within the theatre and clinical environment.
• Lead communication with stakeholders, present findings and manage key client relationships.
• Audit theatre Stryker stock (implants, disposables and instruments), manage consignment inventory, ensure good asset management practice, utilize delivered stock, and perform stock rotation.
• Provide theatre and wider HCP staff depth training on Stryker products.
• Plan, execute and monitor all measures necessary to help achieve industry‑leading support. Service and provide customer care for physicians, surgical theatre staff, hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
• Provide theatre and other HCP staff training on Stryker products, which could include organising and conducting training workshops and events for a broad range of customers.
• Conduct trials and evaluations of products in theatre and clinical environments as required.

What you need:

Required:

• Minimum 2 years of relevant experience in clinical support.
• Ideally experience in Trauma and Extremities, or in Orthopedics generally.
• Analytical thinking.
• Ability to work in a collaborative manner with colleagues and customers.
• Ability to self‑motivate and work under pressure.

Preferred:

• Certified Theatre Practitioner or ODA, professional training in a medical environment.
• Industry background also advantageous.

Travel Percentage: None