Client Relations Specialist (Tamheer)

مفيد ® | MUFEED; Riyadh; On-site; SAR 33,000 - 45,000; Full time

Job summary

MUFEED is offering a Tamheer Training Opportunity for the position of Client Relations Specialist in Riyadh. The role focuses on building strong client relationships, ensuring positive experiences, and supporting business growth through effective communication and engagement.

Responsibilities include handling client inquiries, coordinating with departments for timely responses, maintaining records, and contributing to client satisfaction metrics.

Qualifications

• Bachelor's degree in a related field is required.
• Candidates must demonstrate strong communication and interpersonal abilities.
• Proficiency with MS Office applications is essential.

Responsibilities

• Communicate with current and prospective clients through phone calls and various communication channels.
• Follow up on client inquiries and coordinate with relevant departments to ensure timely responses.
• Build and maintain positive relationships with clients and partners.
• Update client records and prepare regular follow-up reports.
• Support client acquisition efforts and identify potential partnership opportunities.
• Assist in coordinating communications related to company events and projects.
• Contribute to measuring client satisfaction and recommending service improvements.

Skills

Communication skills

Interpersonal skills

MS Office

Education

Bachelor's degree in Business Administration, Marketing, Public Relations, or related field

Tools

Microsoft Office

Job description

A company specialized in cultural, sports, and diverse events is offering a Tamheer Training Opportunity for the position of Client Relations Specialist.

Job Purpose

To build and maintain strong relationships with clients, ensure a positive customer experience, and support business growth through effective communication and client engagement.

Key Responsibilities

• Communicate with current and prospective clients through phone calls and various communication channels.
• Follow up on client inquiries and coordinate with relevant departments to ensure timely responses.
• Build and maintain positive relationships with clients and partners.
• Update client records and prepare regular follow-up reports.
• Support client acquisition efforts and identify potential partnership opportunities.
• Assist in coordinating communications related to company events and projects.
• Contribute to measuring client satisfaction and recommending service improvements.

Requirements

• Saudi National.
• Bachelor’s degree in Business Administration, Marketing, Public Relations, or a related field.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Must not have been employed during the last six months.
• Eligible for the Tamheer Program requirements (HRDF).