Client Engagement Manager

Dozansa; Riyadh; On-site; SAR 120,000 - 160,000; Full time

Job summary

Dozansa in Riyadh seeks a Client Engagement Manager to act as the primary liaison between clients and internal teams, ensuring clear communication and exceptional service.

You will develop briefs, timelines, and scopes of work, coordinate creative, digital, and production units, and monitor delivery against budgets and KPIs.

A background of 4-6 years in marketing or creative agencies and comfort with AI tools to boost productivity is essential.

Qualifications

• 4-6 years of experience in marketing or a creative agency.
• Strong organizational and communication skills.
• Ability to manage multiple projects concurrently.
• Comfortable using AI tools to boost productivity.
• Highly resourceful and detail-oriented.
• Client-focused with a problem-solving mindset.

Responsibilities

• Manage day-to-day client communication and expectations.
• Develop briefs, timelines, and scopes of work.
• Coordinate creative, digital, and production teams.
• Monitor project delivery, budgets, and KPIs.
• Support proposal development and presentations.
• Use AI tools for planning, reporting, content structuring, and research.
• Proactively identify risks and propose solutions.

Skills

Client management

Project coordination

Communication

AI tooling

Tools

AI platforms

Job description

The Client Engagement Manager acts as the key liaison between clients and internal teams. We are looking for someone organized, resourceful, and digitally fluent, with the ability to leverage AI tools to improve efficiency and outcomes.

Key Responsibilities

• Manage day-to-day client communication and expectations
• Develop briefs, timelines, and scopes of work
• Coordinate creative, digital, and production teams
• Monitor project delivery, budgets, and KPIs
• Support proposal development and presentations
• Use AI tools for planning, reporting, content structuring, and research
• Proactively identify risks and propose solutions

Requirements

• 4-6 years of experience in a marketing or creative agency
• Strong organizational and communication skills
• Ability to manage multiple projects simultaneously
• Comfortable using AI tools to enhance productivity
• Highly resourceful and detail-oriented
• Client-focused with a problem-solving mindset