Client Advisor | Jeddah, Saudi Arabia

Al Zain; Jeddah; Vor Ort; SAR 70.000 - 110.000; Vollzeit

Zusammenfassung

Al Zain Jewellery is opening a new Jeddah boutique and is seeking a polished Client Advisor to deliver a highly personalized luxury experience from first contact through after-sales follow-up.

You will cultivate long-term client relationships, practice discreet clienteling, and communicate the House’s heritage, craftsmanship, and contemporary design with confidence, while upholding impeccable presentation and records.

Qualifikationen

• Experience in luxury jewellery or premium fashion retail.
• Strong client relationship management and sales capability.
• Excellent interpersonal skills with discretion and emotional intelligence.

Aufgaben

• Deliver discreet, personalized service reflecting a luxury environment.
• Build long-term client relationships through clienteling and follow-up.
• Understand and communicate the House’s collections, materials, craftsmanship, and heritage.

Kenntnisse

Luxury jewellery

Clienteling

Relationship mgmt

Arabic-English

Attention to detail

Jobbeschreibung

Founded in Bahrain in 1930, Al Zain Jewellery is a distinguished jewellery house rooted in Arabian heritage and defined by a longstanding commitment to craftsmanship, creativity, and excellence.

With an established presence across the GCC and an expanding international footprint, the House brings together generations of artisanal expertise and a distinctive design identity. From contemporary fine jewellery to bespoke High Jewellery and traditional Arabian creations, each piece reflects a considered balance of heritage, artistry, and modern elegance.

As the House prepares to open its new boutique in Jeddah, we are seeking an exceptional Client Advisor to represent our values and build meaningful, lasting relationships with our clientele.

The Opportunity :

As a Client Advisor, you will be an ambassador for the House, delivering a highly personalized and considered experience at every stage of the client journey.

Through your understanding of the client, appreciation of fine jewellery, and genuine passion for service, you will translate each interaction into an opportunity to build trust, strengthen loyalty, and deepen the client’s connection with the House.

Working closely with the boutique team, you will contribute to commercial performance while ensuring that every detail,

from product presentation to client follow-up, reflects the standards and identity of Al Zain .

Key Responsiplities:

• Deliver a discreet, attentive, and personalized service that reflects the expectations of a luxury jewellery environment.
• Build and nurture long-term relationships through thoughtful engagement, clienteling, and consistent follow-up.
• Develop a strong understanding of the House’s collections, materials, craftsmanship, and heritage, communicating their distinctive qualities with confidence.
• Identify client needs and opportunities, develop sales, and contribute to individual and boutique performance objectives.
• Uphold the House’s image, service standards, and values across every client interaction.
• Maintain impeccable product presentation, accurate client records, and the highest standards of operational discipline.
• Work collaboratively to deliver a seamless boutique experience and support the successful establishment of the Jeddah boutique.

The Profile:

We are looking for a polished, commercially minded professional who combines a genuine appreciation for fine jewellery with the ability to build relationships and deliver exceptional service.

The ideal candidate will demonstrate:

• Proven experience in luxury jewellery, watches, or premium fashion retail, preferably within an internationally recognized luxury brand.
• A strong track record in client relationship management, clienteling, and sales performance.
• Excellent interpersonal skills, emotional intelligence, discretion, and an intuitive understanding of client expectations.
• The ability to communicate product knowledge and craftsmanship in a compelling, authentic manner.
• A refined professional presence, meticulous attention to detail, and a strong sense of personal accountability.
• A collaborative mindset and the ability to thrive in a high-standard, performance-oriented environment.
• Fluency in Arabic and English; additional languages are an advantage.
• Flexibility to work in line with boutique operating hours, including weekends and public holidays.

Join the House:

This is an opportunity to be part of an important new chapter for Al Zain in Saudi Arabia, representing a heritage that spans generations while contributing to the future of the House.

• For individuals who value craftsmanship, meaningful client relationships, and the pursuit of excellence, we welcome your interest.