Call center representative

JobCenter; Medina; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading customer service organization in Medina, Saudi Arabia, is seeking a highly motivated Call Center Representative. The role involves managing inbound/outbound calls, providing exceptional customer service, and supporting customers with their inquiries. Ideal candidates should have excellent communication skills and prior experience in a call center. This position offers a competitive salary, health insurance, and opportunities for career growth.

Benefits

Competitive salary

Health insurance

Paid training

Career growth opportunities

Qualifications

• Must be an Indian national.
• Prior experience in call center or customer service.
• Ability to multitask and work under pressure.

Responsibilities

• Answer incoming calls and assist customers.
• Make outbound follow-up calls.
• Maintain accurate interaction records.

Skills

Fluent in English

Excellent communication skills

Interpersonal skills

Problem-solving skills

Job description

Call Center Representative Vacancy in Medina, Saudi Arabia

We are seeking a highly motivated and customer-oriented Call Center Representative to join our team in Medina, Saudi Arabia. The role involves handling inbound and outbound calls, providing excellent customer service, and resolving customer issues.

Requirements:

• Must be an Indian national
• Fluent in English (Arabic skills preferred)
• Prior experience in call center or customer service
• Excellent communication and interpersonal skills
• Ability to multitask and work under pressure
• Strong problem-solving skills
• Availability for flexible shifts, including weekends and holidays

Responsibilities:

• Answer incoming calls and assist customers
• Make outbound follow-up calls
• Identify and escalate priority issues
• Maintain accurate interaction records
• Provide exceptional customer service
• Achieve performance targets

Benefits:

• Competitive salary
• Health insurance
• Paid training
• Career growth opportunities

If you are passionate about customer service and meet the requirements, we would love to hear from you! Apply now to join our team as a Call Center Representative in Medina, Saudi Arabia.