Call center representative

JobLeader; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A customer service firm in Jeddah is looking for a Call Center Representative. In this role, you will handle customer inquiries and complaints while providing excellent service to English-speaking clients. The ideal candidate should be fluent in English, have strong problem-solving skills, and possess experience in a customer service environment. This full-time position offers a salary of 1100$ per month with accommodation provided.

Benefits

Accommodation provided

Biometric passport assistance for non-Saudi nationals

Qualifications

• Fluency in English is mandatory.
• Previous experience in a call center or customer service role preferred.
• Ability to work well under pressure.

Responsibilities

• Answer incoming calls and respond to customer inquiries and complaints.
• Process orders or requests and maintain accurate records.
• Escalate complex issues to the appropriate department.
• Provide excellent customer service to English-speaking clients.

Skills

Fluent in English with excellent communication skills

Strong problem-solving abilities

Job description

Call center representative vacancy in Jeddah Saudi Arabia

Overview

Call Center Representative (English Speaking)

City: Jeddah, Saudi Arabia

As a Call Center Representative, you will be responsible for providing excellent customer service and support to our English-speaking clients. Your primary duties will include answering incoming calls, responding to customer inquiries and complaints, and processing orders or requests. You will also be expected to maintain accurate records of all customer interactions and escalate any complex issues to the appropriate department.

Responsibilities

• Answer incoming calls and respond to customer inquiries and complaints
• Process orders or requests and maintain accurate records of customer interactions
• Escalate complex issues to the appropriate department
• Provide excellent customer service to English-speaking clients

Qualifications

• Fluent in English with excellent communication skills
• Previous experience in a call center or customer service role preferred
• Strong problem-solving abilities and the ability to work well under pressure

Benefits

• Full-time position with a salary of 1100$ per month
• Part-time positions available for flexible hours
• Accommodation provided for all employees
• Biometric passport assistance for non-Saudi nationals