Call center representative

Work standard; Jeddah; On-site; SAR 120,000 - 150,000; Part time

Job summary

A leading call center in Jeddah is seeking a Customer Service Representative to provide exceptional support to customers. The role involves answering inquiries, assisting with orders, and maintaining records. Ideal candidates are fluent in English, possess strong communication skills, and can multitask. This part-time position is open to all nationalities, including women, offering competitive pay and a supportive work environment.

Benefits

Competitive hourly pay

Ongoing training opportunities

Career growth potential

Qualifications

• Fluency in English, both spoken and written.
• Excellent communication skills with a friendly attitude.
• Ability to multitask and handle high call volumes.

Responsibilities

• Answer incoming calls and respond to inquiries professionally.
• Assist customers with placing orders and tracking shipments.
• Maintain customer records and document interactions.

Skills

Fluent in English (spoken and written)

Excellent communication skills

Ability to multitask

Basic computer skills

Job description

Overview

Call center representative vacancy in Jeddah, Saudi Arabia

Customer Service Representative (Call Center)
We are hiring a Customer Service Representative to join our dynamic team at our call center in Jeddah, Saudi Arabia. As a Customer Service Representative, you will be responsible for providing excellent customer service and resolving any inquiries or issues that our customers may have. This position is open to all nationalities and is ideal for those looking for part-time work without the need for prior experience or accommodation. Women are also encouraged to apply.

Responsibilities

• Answer incoming calls and respond to customer inquiries in a professional and timely manner
• Provide accurate information regarding products, services, and company policies
• Assist customers with placing orders, tracking shipments, processing returns, and any other issues they may have
• Escalate complex or unresolved issues to the appropriate department or supervisor
• Maintain customer records by updating account information and documenting interactions
• Meet monthly performance targets for call quality, efficiency, and customer satisfaction

Qualifications

• Fluent in English (spoken and written)
• Excellent communication skills with a friendly and empathetic attitude
• Ability to multitask and handle high-volume calls while maintaining quality service
• Basic computer skills with the ability to navigate multiple systems simultaneously
• Must be able to work flexible hours including weekends and holidays

What We Offer

We offer competitive hourly pay, ongoing training opportunities, career growth potential, and a fun and supportive work environment. If you have a passion for helping others and thrive in a fast-paced environment, then we want you on our team! Apply now to join our diverse team of professionals from around the world.