Barista

Accor; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hotel in Saudi Arabia is seeking a Barista for their café operations. The role involves preparing a variety of coffee drinks, providing excellent customer service, and maintaining a clean work environment. Candidates should have previous service experience, strong communication skills, and the ability to work under pressure. This position is perfect for team players committed to enhancing guest experiences in a dynamic setting.

Qualifications

• Previous service experience is an asset.
• Ability to interact positively with customers.
• Consistently making high-quality drinks.
• Excellent communication and organizational skills.
• Highly responsible and reliable.
• Ability to work well under pressure.
• Ability to focus attention on guest needs.

Responsibilities

• Prepare and brew a variety of coffee drinks.
• Provide excellent customer service in a friendly manner.
• Clean and maintain equipment and work area.
• Monitor inventory and alert management when supplies are low.
• Perform other duties as assigned.

Skills

Customer Service

Coffee Preparation

Communication Skills

Organizational Skills

Teamwork

Ability to Work Under Pressure

Job description

Company Description

“A passion for perfection”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.

Swissôtel Makkah is Swissôtel’s First hotel to open in Saudi Arabia. The hotel offers 1487 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque.

Swissôtel Makkah is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram.

Job Description

• Preparing Coffee and Beverages: Brew espresso and prepare a variety of coffee drinks (e.g., lattes, cappuccinos, macchiatos). Make other beverages such as teas, smoothies, and cold brews. Follow recipes and maintain consistency in drink preparation.
• Customer Service: Greet customers and take their orders in a friendly and professional manner. Offer product suggestions and answer questions about the menu. Handle customer complaints and concerns with patience and professionalism. Maintain a positive and welcoming atmosphere
• Cleaning and Maintenance: Clean coffee machines, grinders, and other equipment to ensure proper functioning. Keep the work area, including counters, tables, and floors, tidy and organized. Restock supplies such as coffee beans, milk, cups, and napkins.
• Inventory Management: Monitor stock levels and alert management when supplies are running low. Assist in receiving and organizing deliveries of coffee beans, milk, and other supplies.
• Other Duties may assign

Qualifications

• Previous service experience is an asset
• Ability to interact positively with customers, take orders, and provide excellent service.
• Consistently making high-quality drinks and ensuring accuracy in orders.
• Excellent communication and organizational skills
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a teamոդ
• Ability to focus attention on guest needs, remain calm and courteous at all times