Barista

Kempinski Hotels; Al Khobar; On-site; SAR 33,480 - 55,800; Full time

Job summary

A luxury hospitality company in Al Khobar, Saudi Arabia, is looking for a skilled Barista to join their team. The Master Barista will assist the Beverage Manager in coordinating beverage operations, ensuring exceptional quality and service. Responsibilities include producing specialty coffee beverages, managing inventory, training staff, and maintaining a clean workspace. The ideal candidate has barista experience, a strong customer service orientation, and demonstrated training abilities. Flexibility and communication skills are essential for this dynamic role.

Qualifications

• Experience as a barista in a hospitality or restaurant setting.
• Proficient knowledge of espresso machines and coffee preparation techniques.
• Strong customer service orientation with the ability to engage guests and handle inquiries calmly.
• Ability to train and coach team members, manage inventory, and maintain operational records.
• Excellent communication skills and a team-player mindset.
• Flexibility to adapt to dynamic work environments and shifting priorities.

Responsibilities

• Produce high-quality coffee and specialty beverages.
• Operate and maintain espresso machines accurately.
• Serve beverages and assist with light food service.
• Demonstrate exceptional customer service.
• Maintain a clean and organized workspace.
• Train and develop staff within the beverage team.
• Manage inventory and reconcile purchases.
• Assist in menu planning for beverages.
• Review recipes for consistency and quality.
• Participate in departmental training and meetings.
• Handle guest complaints and feedback professionally.
• Coordinate with procurement for supplies.
• Support budgeting and financial control in the department.
• Adapt to changing priorities and manage tasks efficiently.
• Promote a positive team atmosphere.

Skills

Experience as a barista

Knowledge of espresso machines

Customer service orientation

Training and coaching

Excellent communication skills

Job description

Barista

Department: Food & Beverage

Employment Type: Permanent - Full Time

Location: Saudi Arabia - Al Khobar

Description

The Master Barista is responsible for assisting the Beverage Manager in coordinating all phases of restaurant, outlet, bar, and banquet beverage operations within the hotel. The role includes daily coordination, program planning, quality control, and ensuring guests receive a unique and memorable coffee experience.

Key Responsibilities

• Produce high-quality coffee, cappuccinos, lattes, and other specialty beverages, including perfect espresso shots.
• Operate and maintain various espresso machines, understanding pressure and extraction requirements.
• Serve beverages at the counter, including coffee, tea, and other drinks, and assist with light food service.
• Demonstrate exceptional customer service, ensuring a positive and memorable experience for every guest.
• Maintain a clean, organized workspace and uphold a neat appearance at all times.
• Train, coach, and develop staff, providing ongoing education and evaluating performance through certification processes.
• Manage inventory, including alcohol, mixers, and coffee supplies; reconcile monthly inventories with purchases.
• Assist in menu planning, specialty coffee menu creation, and pairing coffee with fine-dining selections.
• Review and refine recipes, ensuring consistency and quality; present new product options to the Beverage Manager.
• Participate in departmental meetings, training updates, and the review of SOPs related to beverage operations.
• Handle guest complaints and feedback professionally, advising on improvements and maintaining service standards.
• Coordinate with procurement for all necessary supplies and oversee equipment maintenance and repairs.
• Support budgeting and financial aspects of the beverage department, including payroll, expenses, and cost control.
• Adapt to changing priorities, manage multiple tasks efficiently, and maintain service quality during peak periods.
• Promote a positive team atmosphere through collaboration, fairness, and respect for all team members.

Qualifications

• Experience as a barista in a hospitality or restaurant setting.
• Proficient knowledge of espresso machines and coffee preparation techniques.
• Strong customer service orientation with the ability to engage guests and handle inquiries calmly.
• Ability to train and coach team members, manage inventory, and maintain operational records.
• Excellent communication skills and a team-player mindset.
• Flexibility to adapt to dynamic work environments and shifting priorities.