Banquets Captain

Sofitel; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel in Riyadh is seeking a Banquets Captain to ensure memorable experiences for guests during functions. The role emphasizes teamwork, service excellence, and leadership over service staff. Ideal candidates will have previous supervisory experience in customer service and a passion for hospitality. Responsibilities include managing food and beverage setups, maintaining cleanliness, and coordinating with servers. This role is critical in upholding the hotel's standards of service and efficiency.

Qualifications

• Previous customer related supervisory experience preferred.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Provide excellent guest service in F&B functions and meeting events.
• Set up and tear down F&B functions as well as meeting events.
• Maintain a clean and organized workplace.
• Assist the Banquet Manager with functions preparation and execution.
• Lead a team of Servers for assigned functions.
• Coordinate and organize assistance to servers.
• Maximize productivity and efficiency of service staff.
• Ensure dining room/banquet facilities are ready.
• Assign tasks and perform opening and closing duties.
• Uphold the highest standard of internal and external customer service at all times.

Skills

Team player

Service skills

Engaging personality

Job description

Company Description

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth

The Sofitel Riyadh is dedicated to providing a five‑star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

Job Description

Banquets Captain

Your ability to work as a team player combined with your service skills and your engaging personality will ensure that our Guests have a memorable experience during their function.

Job Duties Include

• Consistently offer professional, friendly and engaging service
• Provides excellent guest service in both F&B functions and meeting events
• Sets up and tears down F&B functions as well as meeting events
• Helps maintain a clean and organized workplace
• Assists the Banquet Manager with preparing for and executing functions
• Leads a team of Servers for assigned functions
• Coordinates, organizes and helps to give proper assistance to servers
• Maximizes productivity and efficiency of service staff
• Ensures that all aspects of the dining room/banquet facilities are ready
• Assigns tasks and performs opening and closing duties
• Upholds the highest standard of internal and external customer service at all times

Qualifications

• Previous customer related supervisory experience preferred