B2B Sales Manager - Employee Purchase Program

Samsung by Korn Ferry; Riyad Al Khabra; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading technology and eCommerce company is searching for a B2B Sales Manager to enhance customer experience and sales growth. This role involves developing strategies for B2B sales, leading initiatives to maximize performance, and managing key performance indicators. Candidates should have over 8 years of relevant experience in eCommerce with a focus on B2B sales, demonstrating strong leadership and analytical skills. This position is strategically vital for the company's growth in the market.

Qualifications

• 8+ years of relevant work experience within a fast growing eCommerce environment.
• Strong understanding of B2B sales with experience handling corporate and government accounts.
• Proven experience in project management with knowledge of eCommerce trends.

Responsibilities

• Develop sales strategy focusing on B2B & B2G sales growth.
• Support D2C head in building infrastructure for B2B sales.
• Manage eCommerce KPIs for traffic, sales, and customer interaction.

Skills

eCommerce sales

B2B sales business cycle

problem solving

stakeholder management

cross-functional teamwork

Job description

Key Objectives

Being part of the D2C team puts you in a leading position responsible for maximizing customer experience, brand presence and sales growth across Samsung KSA.

We are searching for a B2B Sales Manager who is experienced in direct-to-consumer eCommerce and will be responsible for driving the B2B sales performance across divisions. Further you will lead on building B2B specific sellout enablers and programs as well as account engagement strategies and support the D2C Head with overall strategy and business development.

Position Responsibilities

• Work with the local and regional D2C Teams to develop the sales strategy focusing on B2B & B2G sales growth, aligning local sales plans with global and regional initiatives and best practices
• Support D2C head in building infrastructure and framework to drive B2B sales on eStore
• Lead on launching new B2B programs and sellout programs to maximize sales growth of B2B sales
• Educate on regional and global best practices & work closely with cross-functional teams to roll out B2B initiatives across Samsung collaborating with i.e. Product and B2B teams, Merchandising, (Product and Digital) Marketing and Platform teams
• Manage eCommerce KPIs for traffic, sales, acquisition and customer interaction
• Compile weekly & monthly reports – feeding back to senior management team and advising on strategy
• Answering and prioritizing business requests while leading on a series of initiatives aiming at ensuring that the B2B stores are always up-to-date and perform at their best
• Maintain up-to-date business, operations, and performance dashboards to provide in-depth visibility and understanding of the online channel’s current and future needs and translate them into sales opportunities
• Build sustainable product and pricing strategies to drive full product portfolio across all categories
• Plan and manage the local promotional calendar and sales plan for B2B along with building and executing cross divisional campaigns to maximize sellout
• Track and monitor key performance indicators to identify gaps then set and deliver local action plans with markets key stakeholders and follow through with execution recommendations to positively impact sales performance
• Drive actionable insights (through web analytics and competitive landscape benchmarking) to improve user experience and platform capabilities

Qualifications

• 8+ years of relevant work experience within a fast growing eCommerce environment
• Strong understanding of B2B sales business cycle with proven track record handling top corporate as well as government accounts
• Proven experience in eCommerce sales and project management, with deep knowledge of eCommerce trends, competitive landscape and digital customer experience
• Strong problem solving skills (can-do approach) to identify areas of issues and opportunities, evaluate options and provide clear recommendations/strategic plans for business growth
• Comfortable in a cross-functional environment; flexible and open to ideas from all areas and levels of the organization, while also confident and decisive in a matrix organization
• Outstanding stakeholder management on different levels and geographies
• Conceptual and strategic, and must embrace being an owner; getting involved in the details of the business
• Proficiency in building clear and concise presentations to be used with C-Level management
• Must possess interpersonal skills in order to build strong positive people relationships
• Ability to multitask efficiently, while being well organized and maintaining high attention to detail
• Excellent time management to work on tight deadlines and handle the pressure of last-minute requests
• Ability to operate comfortably and optimally in a fast-paced and highly dynamic environment
• Knowledge of e-commerce trends, competitive landscape and digital customer experience
• Comfortable interpreting sales and web traffic data and deriving actionable insights
• Demonstrated ability to learn quickly, and manage change effectively