Assistant Manager, Depository Operations Services – PERES Operations M/F

CACEIS; Asia; On-site; SAR 166,000 - 212,000; Full time

Job summary

CACEIS Malaysia operates as a cornerstone of asset servicing, delivering custody, fund administration and related services with a focus on reliability and scale. Based in IOI City, Putrajaya, the team supports Europe's institutional clients and emphasizes standardized processes and high-quality service delivery.

The role of Assistant Manager, Depository Operations Services – PERES Operations M/F involves production supervision, quality checks, and escalation handling to ensure timely, accurate

Qualifications

• Bachelor’s Degree in accounting, Finance or related field (or equivalent).
• Minimum 4 years in Transaction Management/Custody operational knowledge and experience.

Responsibilities

• Oversee and support the team’s day to day Transaction Management administration and ensure accurate, timely execution of agreed processes.
• Adhere to key service level agreements and coach GG10 & GG12.
• Perform quality checks or second level validation on output from the team.
• Monitor deadlines and escalate issues to stakeholders & clients as needed.
• Act as escalation point for Transaction Management oversight and complex processes.
• Provide regular feedback and coaching to address performance and development.
• Allocate resources daily and maintain documented controls for audit purposes.

Skills

Communication

Analytical skills

Problem solving

VBA

Python

Macros

Education

Bachelor’s Degree in accounting, Finance or related field

Tools

VBA

Python

Macros

Job description

Assistant Manager, Depository Operations Services – PERES Operations M/F

Business type

Types of Jobs - Asset Management

Job title

Assistant Manager, Depository Operations Services – PERES Operations M/F

Contract type

Permanent Contract

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours:9:00am-6:00pm / 12:00pm-9:00pm (Malaysia time)

What will you do?

Production and Supervision

• Oversee and support organization, review and updating of the team’s day to day work of Transaction Management administration and ensuring accurately and timely execution of agreed process.
• Adhere to key service level agreements and support coaching to GG10 & GG12.
• Perform quality checks or second level validation on output from the team.
• All deadlines need to be monitored & any issues escalated & communicated appropriately to stakeholders & clients.
• Ensure that escalation protocol to Management is strictly adhered to in case of operational issues and events.
• Act as escalation point for the Transaction Management oversight, execution of complex process and control functions, ensure high quality of allocated deliverables and providing backup relief to for staff and deal with escalated issues/queries.
• Monitor individual and team performance, providing regular feedback and coaching to address performance issue and encourage development.
• Identify and address obstacle or challenges that may impede team progress or performance.
• Effectively allocate resources where they are needed on a daily basis (i.e. Resource Planning).
• Maintain effective process controls and procedures are documented, maintained and adhere to.
• Mitigate the risk of errors by suggesting appropriate controls and enhancing procedures.
• Maintain comprehensive records for future reference and audit purposes.

Geographical area

Asia, Malaysia

City

Bachelor Degree / BSc Degree or equivalent

• Bachelor’s Degree and/or master’s degree in accounting, Finance or related field
• Minimum 4 years in relevant Transaction Management/Custody operational knowledge and experience

Level of minimal experience

3-5 years

Experience

• Experience in Transaction Management and /or Custody and/or Business Administration, preferably a focus on fund structures
• Technically proficient shareholder service control and procedural knowledge
• Robust shareholder services and workflow management experience

Required skills

• Strong written and verbal communication skills
• Great analytical and problem-solving skills

Technical skills required

• Additional automation skills such as VBA, Python, Macro and etc. are an added advantage

Languages

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..