Area Manager

Afaq - Warehouse Branch - J02; Dammam; On-site; SAR 200,000 - 300,000; Full time

Job summary

An emerging logistics company in Saudi Arabia is seeking an experienced Operations Manager to lead the launch and scale of their operations. The ideal candidate will excel in project management and team leadership, with a focus on process optimization and customer service. Responsibilities include promoting safety culture, performance analysis, and collaborating with various functional teams. Candidates should have a Bachelor's degree or equivalent and at least 2 years of management experience. This role may require a flexible schedule and a hands-on approach.

Qualifications

• 2+ years of employee and performance management experience.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Promote a culture of safety and well-being.
• Analyze performance and suggest process improvements to optimize work.
• Support a team and handle administrative work.

Skills

Project management

Effective communication

Team leadership

Process improvement

Education

Bachelor's degree or equivalent

Job description

Overview

Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customers and working backwards? Ultra Fast Groceries is looking for a highly experienced operations manager for the role of Operations leader to launch and scale Ultra Fast service. The successful candidate will be responsible for Fulfillment Operations and select other cross functional start-up activities, championing, challenging and sometimes signing off on network standards, executing assigned pre-launch tasks, and being accountable for building results on launch until sustained phase. They will be a natural self-starter who is comfortable leading large, complex facility projects. They will have a true hands-on approach, strong project management skills, and be an effective communicator. Post the launch, the leader will transition from a PM role to lead the FC/Store Ops org for multiple sites/countries with a team of Area Managers. In order to be successful in this position, you need to be comfortable interfacing and driving various functional teams, ranging from finance, business, HR, operations, to real estate, projects and procurement and individuals at all levels of the organization. Keeping an open mind, a drive-and-ambition and ability to deal with ambiguity will help you remain innovative in our culture.

Responsibilities

• Promote a culture of safety and well being
• Analyze and implement corrective actions to make sure quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyze performance and suggest process improvements to optimize work and improve customer service
• Collaborate with other managers to standardize shift processes
• 2+ years of employee and performance management experience

Qualifications

• Bachelor\'s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 1+ years of performance metrics, process improvement or lean techniques experience

Additional Information

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