AO Performance Engineer

Ericsson; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Ericsson AB is seeking an Automated Operations Core Engineer in Riyadh, Saudi Arabia, to monitor and improve Core Network performance. You will analyze KPIs, investigate anomalies, and support automated monitoring and dashboards, collaborating with Core Network Operations and other teams to enhance troubleshooting and service quality.

The role requires a 1.5+ year telecom background, knowledge of 4G/5G Core, Excel proficiency, and English communication skills.

Qualifications

• Degree in Telecommunications, Electrical, Computer, Software Engineering or related field.
• Minimum 1.5 years in telecommunications with Core Network exposure.
• Knowledge of 4G/LTE and 5G Core architecture.
• Experience in performance monitoring or network troubleshooting is a plus.
• Familiar with MME/SGW/PGW/AMF/SMF/UPF/IMS is advantageous.
• Strong Excel and reporting tool knowledge.
• English proficiency for technical communication.

Responsibilities

• Monitor Core Network performance across domains to ensure service quality.
• Analyze KPIs and trends to identify degradation and anomalies.
• Investigate performance anomalies using trends, thresholds and baselines.
• Prepare performance reports and document findings clearly.
• Contribute to automation, dashboards, and reporting improvements.
• Collaborate with Core Network Operations and Performance Management teams.

Skills

Analytical thinking

Performance analysis

Network troubleshooting

English communication

Education

Bachelor's degree in Telecommunications or related

Tools

Excel

SQL

Python

Scripting

Job description

Join our TeamAbout this opportunityAs an Automated Operations Performance Monitoring Core Engineer, you will monitor, analyze, and improve mobile Core Network performance. You will combine telecom expertise, analytical thinking, and operational skills to detect anomalies, investigate performance issues, and ensure network stability, availability, and service quality.What you will doMonitor and analyze Core Network performance across network domains and technologies to ensure service availability, stability, and performance.Analyze Core Network KPIs, counters, and trends to identify degradation, abnormal behavior, and potential service-impacting issues.Investigate performance anomalies using historical trends, counter correlation, thresholds, and established baselines.Proactively identify network issues, initiate investigations, coordinate with relevant technical teams, and follow up on corrective actions.Support proactive and reactive performance monitoring activities, including timely escalation and resolution of incidents in line with SLAs.Analyze performance data and operational reports to identify recurring issues, bottlenecks, and improvement opportunities.Support the development and continuous improvement of automated monitoring, anomaly detection, dashboards, and reporting solutions.Collaborate with Core Network Operations, Performance Management, Optimization, and other technical teams to improve troubleshooting and operational efficiency.Prepare performance reports, technical findings, and operational documentation, clearly communicating risks, issues, and required actions.Contribute to automation initiatives and analytical solutions supporting the transformation toward Automated Operations.The skills you bringBachelor's degree in Telecommunications, Electrical, Computer, Software Engineering, or a related technical field.Minimum 1.5 years of telecommunications experience, with exposure to mobile Core Network technologies and operations.Basic knowledge of 4G/LTE and 5G Core architecture, network elements, interfaces, and services.Understanding of Core Network performance monitoring, KPIs, counters, and performance measurements.Experience in performance monitoring, KPI analysis, performance management, or network troubleshooting is a strong advantage.Knowledge of Core Network elements such as MME, SGW, PGW, AMF, SMF, UPF, and IMS is an advantage.Strong analytical skills with the ability to interpret performance data, identify abnormal trends, and investigate potential root causes.Good knowledge of Microsoft Excel and reporting tools. Experience with dashboards, data visualization, or analytical tools is an advantage.Basic knowledge of Python, SQL, scripting, data analysis, or automation is a plus.Proficiency in spoken and written English, with the ability to communicate technical findings clearly.Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.Primary country and city: Saudi Arabia (SA) || RiyadhReq ID: 793629