AO Performance Engineer

Ericsson; Riyad Al Khabra; On-site; SAR 100,000 - 140,000; Full time

Job summary

Ericsson AB is seeking an Automated Operations Performance Monitoring Core Engineer to monitor, analyze, and improve mobile Core Network performance. You will combine telecom expertise with analytical thinking to detect anomalies, investigate issues, and ensure network stability, availability, and service quality.

Join a team focused on proactive monitoring, automation, and collaboration with Core Network Operations and Performance Management to enhance troubleshooting and operational efficiency.

Qualifications

• Strong analytical thinking and problem solving skills.
• Proficient in English (spoken and written).
• Experience with dashboards, analytics, and reporting is desirable.

Responsibilities

• Monitor and analyze Core Network performance across domains and technologies.
• Analyze Core Network KPIs, counters, and trends to identify degradation and issues.
• Investigate performance anomalies using historical data and baselines.
• Coordinate with technical teams to investigate and resolve issues.
• Support proactive/performance monitoring and incident escalation per SLAs.
• Identify recurring bottlenecks and opportunities for improvement.
• Contribute to automated monitoring, anomaly detection, and dashboards.

Skills

Analytical thinking

English proficiency

Dashboard analytics

Communication

Education

Bachelor's degree in Telecommunications / Electrical / Computer / Software Engineering

Tools

Microsoft Excel

Python

SQL

Scripting

Job description

Join our Team

About this opportunity

As an Automated Operations Performance Monitoring Core Engineer, you will monitor, analyze, and improve mobile Core Network performance. You will combine telecom expertise, analytical thinking, and operational skills to detect anomalies, investigate performance issues, and ensure network stability, availability, and service quality.

What you will do

• Monitor and analyze Core Network performance across network domains and technologies to ensure service availability, stability, and performance.
• Analyze Core Network KPIs, counters, and trends to identify degradation, abnormal behavior, and potential service‑impacting issues.
• Investigate performance anomalies using historical trends, counter correlation, thresholds, and established baselines.
• Proactively identify network issues, initiate investigations, coordinate with relevant technical teams, and follow up on corrective actions.
• Support proactive and reactive performance monitoring activities, including timely escalation and resolution of incidents in line with SLAs.
• Analyze performance data and operational reports to identify recurring issues, bottlenecks, and improvement opportunities.
• Support the development and continuous improvement of automated monitoring, anomaly detection, dashboards, and reporting solutions.
• Collaborate with Core Network Operations, Performance Management, Optimization, and other technical teams to improve troubleshooting and operational efficiency.
• Prepare performance reports, technical findings, and operational documentation, clearly communicating risks, issues, and required actions.
• Contribute to automation initiatives and analytical solutions supporting the transformation toward Automated Operations.

The skills you bring

• Bachelor's degree in Telecommunications, Electrical, Computer, Software Engineering, or a related technical field.
• Minimum 1.5 years of telecommunications experience, with exposure to mobile Core Network technologies and operations.
• Basic knowledge of 4G/LTE and 5G Core architecture, network elements, interfaces, and services.
• Understanding of Core Network performance monitoring, KPIs, counters, and performance measurements.
• Experience in performance monitoring, KPI analysis, performance management, or network troubleshooting is a strong advantage.
• Knowledge of Core Network elements such as MME, SGW, PGW, AMF, SMF, UPF, and IMS is an advantage.
• Strong analytical skills with the ability to interpret performance data, identify abnormal trends, and investigate potential root causes.
• Good knowledge of Microsoft Excel and reporting tools. Experience with dashboards, data visualization, or analytical tools is an advantage.
• Basic knowledge of Python, SQL, scripting, data analysis, or automation is a plus.
• Proficiency in spoken and written English, with the ability to communicate technical findings clearly.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth.

We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city

Saudi Arabia (SA) || Riyadh