AI Tech Lead

present of AI; Riyadh; On-site; SAR 420,000 - 720,000; Full time

Job summary

Lucidya is seeking a hands-on technical leader to shape the AI layer of our agent-building platform. You will set architecture for models, retrieval, guardrails and voice, write production code, and mentor a small team of AI engineers.

You will balance quality, speed and cost, translate customer needs into clear requirements, and own production issues in a fast-evolving AI environment across Arabic and English voice pipelines.

Qualifications

• Proven experience building production-grade LLM platforms.
• Experience architecting models, retrieval, guardrails and voice.
• Experience creating evaluation pipelines to gate releases.
• Experience mentoring AI engineers.

Responsibilities

• Lead architecture and implementation of the AI layer for the agent-building platform.
• Guide and mentor a small team of AI engineers in delivery and code quality.
• Collaborate with product and stakeholders to translate requirements into robust AI features.
• Own production issues, monitoring, and improvements in live deployments.

Skills

Production LLM platform experience

Evaluation pipelines

Agent harness and tool use

Technical mentoring

Job description

This is a hands-on technical leadership role over the AI layer of an agent-building platform. It asks for someone who can set architecture for models, retrieval, guardrails and voice, write production code, and guide a small team of AI engineers. A strong candidate has several years of engineering behind them, real production experience with language model apps at platform level, and a record of building evaluation pipelines that decide whether a release ships.

How it fits the AI era

The work is about building and running AI agents, so AI is both the product and the daily material. Models, prompts and agent patterns change quickly, which makes testing, monitoring and catching hallucinations early a core part of the job. What stays human is judging trade-offs between quality, speed and cost, mentoring engineers, turning customer needs into clear requirements, and taking ownership when something breaks in production.

How it builds AI experience

The role gives deep exposure to agent design, evaluation methods, live monitoring and voice pipelines for customer support in Arabic and English. Someone aiming for it can build experience by creating a small agent with tool use, writing a golden dataset and regression suite for it, and tracing its behavior with an observability tool. Trying out Arabic or voice features would fit what this company does.

Worth showing

• Production LLM platform experience
• Evaluation pipelines gating releases
• Agent harness and tool use
• Technical mentoring of AI engineers

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Lucidya

Lucidya provides an artificial intelligence customer experience platform unifying social listening, omnichannel engagement, and autonomous support, per the company.