AI Engineer

AgileGrid Solutions; Saudi Arabia; On-site; SAR 60,000 - 90,000; Full time

Job summary

Al Rouf Lighting Technology Co. Ltd. is seeking a proactive Lighting Technology Specialist to assist customers and internal teams with lighting products and solutions.

You will understand requirements, identify options, prepare clear product information, and coordinate follow-up activities. The ideal candidate is organized, service-oriented, and comfortable learning about lighting products, applications, and industry developments.

Qualifications

• Diploma or degree in electrical engineering, lighting technology, engineering, business, or related discipline preferred.
• Strong written and verbal communication skills and ability to organize information accurately.
• Familiarity with Microsoft Office or similar software; CRM, quotation, or inventory systems helpful.

Responsibilities

• Respond to customer inquiries about lighting products and applications; refer complex issues to colleagues.
• Gather project requirements and help identify products or solutions meeting needs, standards, budgets, and timelines.
• Prepare or coordinate quotations and product information, submittals, and other customer-facing docs; keep details current.
• Coordinate with sales, technical, procurement, warehouse, and delivery teams to support timely order processing and communicate delays.
• Maintain clear records of communications, opportunities, product details, and follow-up actions; support product presentations and internal training.

Skills

Communication skills

Organizational skills

Attention to detail

Independent working

Education

Electrical/Lighting engineering degree

Tools

Microsoft Office

CRM systems

Quotation/inventory software

Job description

About The Company

Al Rouf Lighting Technology Co. Ltd. works in the lighting technology sector, supporting customers with lighting products and solutions for a range of applications. The company’s work may involve product selection, technical guidance, project coordination, and customer service. We aim to deliver dependable solutions by combining product knowledge, practical problem-solving, and responsive support. Our team values quality, collaboration, and clear communication throughout the customer experience, from initial inquiries through delivery and after-sales assistance.

About The Company

Al Rouf Lighting Technology Co. Ltd. works in the lighting technology sector, supporting customers with lighting products and solutions for a range of applications. The company’s work may involve product selection, technical guidance, project coordination, and customer service. We aim to deliver dependable solutions by combining product knowledge, practical problem-solving, and responsive support. Our team values quality, collaboration, and clear communication throughout the customer experience, from initial inquiries through delivery and after-sales assistance.

About The Role

We are seeking a proactive Lighting Technology Specialist to support customers, internal teams, and project stakeholders with lighting-related products and solutions. In this role, you will help understand requirements, identify suitable options, prepare clear product information, and coordinate follow-up activities. You will work with colleagues across sales, operations, procurement, and technical functions to help ensure that customer needs are addressed accurately and efficiently.

The ideal candidate is organized, service-oriented, and comfortable learning about lighting products, applications, and industry developments. You should be able to communicate technical information in a straightforward manner, manage several priorities, and contribute positively in a collaborative environment. This position offers an opportunity to build product and project knowledge while supporting the company’s customer service and business objectives.

Qualifications

A diploma or degree in electrical engineering, lighting technology, engineering, business, or a related discipline is preferred. Relevant experience in lighting, electrical products, technical sales, customer support, project coordination, or a similar field is an advantage. Candidates with strong transferable skills and a demonstrated interest in lighting technology are also encouraged to apply.

You should have good written and verbal communication skills and be able to organize information accurately. Familiarity with Microsoft Office or comparable business software is expected; experience with customer relationship management, quotation, or inventory systems is helpful. The role requires attention to detail, a willingness to learn, sound judgment when handling routine issues, and the ability to work independently while contributing to shared goals. Professional fluency in English is required; additional languages may be beneficial depending on customer and project needs.

Responsibilities

Respond to customer inquiries about lighting products, specifications, availability, and applications, referring complex technical matters to the appropriate colleagues. Gather project requirements and help identify products or solutions that align with stated needs, relevant standards, budgets, and timelines. Prepare or coordinate quotations, product information, submittals, and other customer-facing documentation, ensuring details are accurate and current.

Coordinate with sales, technical, procurement, warehouse, and delivery teams to monitor requests and support timely order processing. Maintain clear records of customer communications, opportunities, product details, and follow-up actions. Track open inquiries and project tasks, communicate potential delays or issues promptly, and help identify practical next steps. Support product presentations, customer meetings, and internal training as needed. Stay informed about product updates and relevant market developments, sharing useful insights with the team. Follow company procedures, protect confidential information, and contribute ideas that improve service quality and operational efficiency.

Benefits

Al Rouf Lighting Technology Co. Ltd. offers the opportunity to develop knowledge in a specialized and evolving industry while working with colleagues across customer-facing and operational functions. Depending on the role’s location, employment terms, and applicable company policies, compensation and benefits may include a competitive salary, paid leave, professional development opportunities, and other provisions. Specific benefits will be discussed during the recruitment process.

Equal Opportunity

Al Rouf Lighting Technology Co. Ltd. is committed to fair and respectful hiring. Employment decisions are based on role-related qualifications, experience, and business needs. We welcome applications from qualified candidates and do not tolerate discrimination or harassment on grounds protected by applicable law. Reasonable accommodations may be discussed during the recruitment process.