Account Manager

Sary; Makkah Region; On-site; SAR 120,000 - 240,000; Full time

Job summary

Sary is seeking an Account Manager to manage and grow a portfolio of medium-value accounts across Makkah and Madina, focusing on three-star hotels and mid-level caterers. You will serve as the primary contact, nurture relationships, and drive order growth in the assigned territory.

The role requires strong negotiation and communication skills, fluency in Arabic, and willingness to travel between Makkah and Madina to expand the book of business.

Qualifications

• Experience in sales or account management.
• Existing or developing network in Makkah/Madina hospitality and catering market is a plus.
• Fluent Arabic; working proficiency in English.

Responsibilities

• Manage and grow a portfolio of medium-value accounts in Makkah and Madina.
• Build new client relationships and expand the existing account base within the territory.
• Develop account plans to increase order volume, frequency, and overall account value.
• Act as the main point of contact for assigned clients, handling day-to-day queries.
• Negotiate terms and pricing within approved guidelines to close deals efficiently.
• Conduct regular client visits and check-ins to maintain strong working relationships.
• Coordinate with operations to ensure timely, accurate orders.
• Track account performance and report on sales activity, pipeline, and targets.
• Identify upsell and cross-sell opportunities within the existing customer base.
• Stay informed on local market conditions and competitor offerings in the mid-tier.

Skills

Good negotiation skills

Communication skills

Relationship-building

Travel willingness

Education

Bachelor's degree in Business/Marketing or related field

Job description

The Account Manager manages and grows a portfolio of medium-tier accounts across Makkah

and Madina, including three-star hotels and mid-level caterers. This role suits a sales

professional with a solid customer network and account management experience who is ready

to build and expand a book of medium-value business.

Key Responsibilities

• Manage and grow a portfolio of medium-value accounts (three-star hotels, mid-level caterers, and similar clients) in Makkah and Madina.
• Build new client relationships and expand the existing account base within the assigned territory.
• Develop account plans to increase order volume, frequency, and overall account value.
• Act as the main point of contact for assigned clients, handling day-to-day queries and
• Negotiate terms and pricing within approved guidelines to close deals efficiently.
• Conduct regular client visits and check-ins to maintain strong working relationships.
• Coordinate with operations and customer service to ensure timely, accurate order
• Track account performance and report on sales activity, pipeline, and targets.
• Identify upsell and cross-sell opportunities within the existing customer base.
• Stay informed on local market conditions and competitor offerings in the mid-tier

Qualifications & Experience

• Prior experience in sales or account management, ideally within hospitality, catering, or FMCG/food-service.
• An existing or developing network of contacts within the Makkah/Madina mid-tier hospitality and catering market is a plus.
• Good negotiation, communication, and relationship-building skills.
• Bachelor's degree in Business, Marketing, or a related field (preferred).
• Fluent Arabic and working proficiency in English.
• Willingness and ability to travel between Makkah and Madina as needed.

Key Performance Indicators (KPIs)

• Revenue growth and retention across assigned medium accounts.
• Number of new accounts opened.
• Client satisfaction and order frequency.
• Achievement of monthly/quarterly sales targets.