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Trust Group for Recruitment; Dammam; In loco; SAR 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Trust Group for Recruitment seeks an experienced restaurant supervisor to assist the Restaurant Manager in staff management, service standards, and operations. The role involves supervising floor service, training staff, coordinating checklists, and maintaining guest satisfaction in a fast-paced hotel setting.

Key duties include staff scheduling, pre-shift briefings, and ensuring compliance with health and safety regulations while delivering exceptional guest experiences.

Competenze

• Knowledge of Food & Beverage outlet operations and supervisory aspects.
• Ability to move up to 100 lbs. with wheeled assistance.
• Ability to communicate in English with guests and employees (spoken and written).
• Meet governmental health requirements and safety regulations.
• Meet governmental regulations for sale of alcoholic beverages.

Mansioni

• Assist the Restaurant Manager in interviewing, selecting, training, supervising, counseling and disciplining outlet staff.
• Supervise the floor during meal periods to ensure Capella standards and service are met.
• Ensure opening/closing checklists and requisitions are completed each shift.
• Communicate effectively to provide clear direction to staff.
• Observe performance and encourage improvement where necessary.
• Plan staffing levels based on hotel and outlet business levels; organize pre-shift meetings.
• Interact positively with guests; resolve problems to satisfaction.
• Monitor and ensure all steps of service per training are followed daily.
• Move around facility and kitchen to monitor and take action as needed.

Conoscenze

Staff management

Floor supervision

Operations checklists

Communication skills

Training

Guest interaction

Emergency response

ServSafe compliance

Descrizione del lavoro

• Assist the Restaurant Manager in Interviewing, selecting, training, supervising, counseling and disciplining outlet staff.
• Supervising the floor during meal periods to ensure that all Capella standards and steps of service are met through all guests interactions.
• Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.
• Communicate effectively, both verbally and in writing, to provide clear direction to the staff.
• Observe performance and encourage improvement where necessary.
• Ensure staffing levels for all outlets are accurate based on hotel and outlet business levels. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.
• Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
• Remain calm and alert, especially during emergency situation and/or heavy hotel activity, serving as a role model for the staff and other hotel employees.
• Ensure basic standard operating procedures for all outlets are in place and are in compliance with Federal, state, local and Capella’s own practices. (e.g. ServSafe, Responsible Vendor)
• Ensuring that all steps of services as outlines in training materials are being followed on a daily basis.
• Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Answer telephones in a clear voice, coordinate and document reservations. Organize special events in the restaurant such as receptions. Maintain rapport with all departments and attend relevant meetings.
• Move throughout the facility and kitchen areas to visually monitor and take action to

Arabic - Native / Mother Tongue
English - Very Good

Own a Car

Any

Have Driving License

Any

Job Skills

Thorough knowledge of Food & Beverage outlet operations including foods, beverages, supervisory aspects, service techniques and guest interaction.

• Considerable skill in math and algebraic equations using percentages.
• Ability to walk, stand, and/or bend continuously to perform essential job functions.
• Ability to move up to 100 lbs., with wheeled assistance.
• Ability to lift up to 50 lbs., and to lift lifter objects overhead. The transporting, moving, lifting, and/or stacking of alcoholic and non-alcoholic beverages.
• Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to accomplish necessary tasks on a computer.
• Meet governmental regulations dealing with the sale of alcoholic beverages.
• Meet governmental health requirements.
• Knowledge of food and beverage operations and products, basic drink service and supervisory knowledge.
• Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems

About The Company

About us:
Trust Group has rapidly become one of Egypt’s leading providers of recruitment services from 2010 until now . Our high profile attracts a stream of quality employment from national and international companies. We endeavor to supply a quality and innovative service to all clients. We are compiled of 3 main divisions, each providing an unrivalled service to a specialist area of the global market ,And we have an extensive recruitment program designed to find the very best candidates for you We are confident in our ability to match the right people to the right positions based on careful analysis of their skills, experience and personality Upon receiving instruction to recruit new employees we will meet with the appropriate members of your team to obtain a job description and discuss selection criteria. We believe our quality service is enhanced through client interaction. Our repeated business from satisfied clients is a reflection of this .
At Trust Group we accommodate a wide and diverse range of clients and candidates. Our clientele range from global corporations to small start-up companies.
We work across all levels and all industries. Through this diversity we provide a service like no other. Our team has excellent specialist knowledge in their sectors and a thorough understanding of the issues faced by organizations. We provide a personal consultancy service that revolves around integrity.
So, We Are Glad To Inform You That We Can Help You In Finding The Appropriate Employees For Your Vacancies Who They Are Well Trained And Have The Experience That You Prefer At The Following Majors:
1- Medical sector , All medical specialties
2- Engineering Sector, All kinds of engineers and And technicians: (civil, architect, electricity, mechanics……etc)
3- Technical and Administrative Sector : ( accountant, sales & marketing , teachers , administrators , customer service, advertising, networking, reinforcing fitter, carpenters, plumbers, foreman, builders,