VIP Butler & Guest Services Concierge

St. Regis Hotels & Resorts; Doha; On-site; QAR 42,000 - 65,000; Full time

Job summary

St. Regis Hotels & Resorts in Doha West Bay (Doha 14435, Qatar) is seeking a Non-Management, full-time Guest Services professional to provide personalized service to guests. The role involves coordinating with front desk, preparing VIP rooms, and ensuring guest expectations are met, including pre-arrival communications and post-check-in follow-ups.

The position emphasizes delivering high-touch hospitality, maintaining appearance standards, and supporting team goals within a luxury environment.

Qualifications

• Education: High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.
• License or Certification: None

Responsibilities

• Provide personalized service and fulfill guest needs, including beverages and notes for arrivals.
• Coordinate with front desk to prepare VIP rooms and escort VIP guests.
• Check room keys and ensure details meet guest expectations.
• Send pre-arrival emails and communicate preferences to hotel operations.
• Assist guests at check-in and address needs proactively.
• Follow all policies, protect assets and maintain confidentiality.

Skills

Guest services

Education

High school diploma or GED

Job description

St. Regis Hotels & Resorts in Doha West Bay (Doha 14435, Qatar) is seeking a Non-Management, full-time Guest Services professional to provide personalized service to guests. The role involves coordinating with front desk, preparing VIP rooms, and ensuring guest expectations are met, including pre-arrival communications and post-check-in follow-ups.

The position emphasizes delivering high-touch hospitality, maintaining appearance standards, and supporting team goals within a luxury environment.