Valet Experience Lead

Advanced Search Group; Doha; On-site; QAR 36,000 - 60,000; Full time

Job summary

Advanced Search Group in Doha seeks a hotel valet/concierge to deliver an exceptional arrival and departure experience for guests. You will warmly welcome guests, open doors, and act as the hotel ambassador, providing savvy knowledge of services, the city, and local happenings.

You will coordinate with the Doorman, Bell Captain and Bellmen to handle luggage, supervise parking, manage keys, and assist guests with items.

Responsibilities

• Provide our guests with an exceptional arrival and departure experience.
• Actively welcome and greet guests in a courteous manner, open doors.
• Be the Ambassador of the hotel and provide superior guest service.
• Inform guests with savvy knowledge of the hotel, the city, and local happenings.
• Coordinate with Doorman, Bell Captain and Bellmen to handle luggage carefully and quickly.
• Stand at the hotel entrance, manage keys from drivers and assist with items or luggage.
• Supervise parking and retrieval of cars; ensure valets retrieve cars for guests.
• Cross check luggage inside vehicles for departure and audit valet equipment.
• Coordinate with room attendants and staff to handle requests properly.
• Assist Chief Concierge in creating weekly schedules for extra events.
• Ensure safety of guests' vehicles and conduct safety checks.
• Maintain front of hotel cleanliness and verify valet staff attendance and grooming.

Job description

Advanced Search Group in Doha seeks a hotel valet/concierge to deliver an exceptional arrival and departure experience for guests. You will warmly welcome guests, open doors, and act as the hotel ambassador, providing savvy knowledge of services, the city, and local happenings.

You will coordinate with the Doorman, Bell Captain and Bellmen to handle luggage, supervise parking, manage keys, and assist guests with items.