Travel Officer

Qatar Foundation; Doha; On-site; QAR 120,000 - 180,000; Full time

Job summary

Qatar Foundation seeks a Travel & Administration professional to handle travel mobilization, relocation, and annual leave requests via the ERP system while ensuring policy compliance and efficient service delivery. You will monitor travel policies, coordinate with Qatar Airways and service providers, process invoices, and support contract renewals and cost optimization initiatives.

The role requires a Bachelor’s degree in a relevant field with 2-5 years of international experience, strong

Qualifications

• Bachelor's degree in a relevant field and 2-5 years of relevant full-time work experience.
• International experience, preferably in the Middle East; knowledge of QF an advantage.
• Excellent communication skills.
• Excellent attention to detail.
• Excellent writing skills with the ability to draft and edit a variety of written reports and communications; Arabic proficiency is an advantage.
• Proficiency in MS Office applications and Oracle ERP.

Responsibilities

• Handle and coordinate business training mobilization relocation and annual leave travel requests through the ERP system ensuring timely processing policy compliance and effective service delivery.
• Monitor and maintain travel policies procedures and operational processes ensuring consistent application regulatory compliance and continuous improvement of travel services.
• Coordinate with Qatar Airways and approved travel service providers to facilitate ticketing, accommodation, ground transportation, invoice processing and travel arrangements.
• Administer travel-related contracts and service agreements; monitor vendor performance and support contract renewals.
• Review, validate and process travel-related expenses invoices; purchase requisitions, WCCs, refunds and supporting documentation.
• Monitor and analyze travel expenditures, airfare trends and travel utilization data with reports and recommendations for cost optimization.
• Maintain accurate travel records, generate management reports and analyze trends for service enhancement and process improvements.
• Provide guidance and support to employees on travel entitlements, policies and reimbursements to ensure high service standards.
• Identify opportunities to enhance travel processes, systems utilization and service delivery; implement improvements for efficiency and user experience.
• Other reasonable tasks as assigned by supervisor.

Skills

Excellent communication

Attention to detail

Strong writing skills

Arabic language proficiency

Education

Bachelor's degree in a relevant field

Tools

MS Office

Oracle ERP

Job description

Key Result Areas

• Handle and coordinate business training mobilization relocation and annual leave travel requests through the ERP system ensuring timely processing policy compliance and effective service delivery
• Monitor and maintain travel policies procedures and operational processes ensuring consistent application regulatory compliance and continuous improvement of travel services
• Coordinate with Qatar Airways and relevant approved travel service providers to facilitate ticketing accommodation ground transportation invoice processing and travel arrangements ensuring efficient cost-effective and seamless service delivery in accordance with contractual agreements and organizational requirements
• Administer travel-related contracts and service agreements monitor vendor performance and support contract renewals to ensure service continuity and compliance with contractual requirements
• Review validate and process travel-related expenses invoices purchase requisitions PRs work completion certificates WCCs refunds and supporting documentation ensuring accuracy audit compliance and effective budget control
• Monitor and analyze travel expenditures airfare trends and travel utilization data providing reports and recommendations to support cost optimization and informed decision-making
• Maintain accurate travel records generate management reports and analyze travel trends to identify opportunities for service enhancement operational efficiency and process improvements
• Provide guidance and support to employees on travel entitlements policies ticketing arrangements reimbursements and related travel matters ensuring a high standard of customer service
• Identify opportunities to enhance travel processes systems utilization and service delivery recommending and implementing improvements to improve efficiency and user experience
• Other reasonable tasks as assigned by supervisor

Minimum Knowledge, Skills & Experience

• Bachelor s degree in a relevant field and 2-5 years of relevant full-time work experience
• International experience, preferably in the Middle East; knowledge of QF an advantage
• Excellent communication skills
• Excellent attention to detail
• Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage
• Proficiency in MS Office applications and Oracle ERP