100000007425.Travel Officer

Qatar Foundation; Qatar; On-site; QAR 60,000 - 100,000; Full time

Job summary

Qatar Foundation is seeking a Travel Administrator to manage travel requests, policy administration, and vendor coordination. You will work with Qatar Airways and service providers to ensure timely, cost-effective travel arrangements while maintaining compliance with contracts and budget controls.

The role requires strong communication, attention to detail, and Excel/ERP proficiency. International experience is preferred, with Arabic proficiency considered advantageous.

Qualifications

• Bachelor’s degree in a relevant field and 2-5 years of relevant full-time work experience.
• International experience, preferably in the Middle East; knowledge of QF an advantage.
• Excellent communication skills.
• Excellent attention to detail.
• Excellent writing skills with the ability to draft and edit a variety of written reports and communications; Arabic proficiency is an advantage.
• Proficiency in MS Office applications and Oracle ERP.

Responsibilities

• Handle and coordinate travel requests through the ERP system, ensuring timely processing and policy compliance.
• Monitor and maintain travel policies and processes for compliance and improvement.
• Coordinate with Qatar Airways and travel providers for ticketing, accommodations, transport, and invoicing.
• Administer travel contracts and monitor vendor performance to ensure continuity and compliance.
• Review, validate, and process travel expenses, PRs, WCCs, refunds and supporting docs for accuracy and audit readiness.
• Monitor travel expenditures and analyze trends to support cost optimization.

Skills

Excellent communication skills

Excellent attention to detail

Excellent writing skills

Arabic proficiency (advantage)

MS Office

Education

Bachelor's degree in a relevant field

Tools

MS Office

Oracle ERP

Job description

Key Result Areas:

• Handle and coordinate business, training, mobilization, relocation, and annual leave travel requests through the ERP system, ensuring timely processing, policy compliance, and effective service delivery.
• Monitor and maintain travel policies, procedures, and operational processes, ensuring consistent application, regulatory compliance, and continuous improvement of travel services.
• Coordinate with Qatar Airways and relevant approved travel service providers to facilitate ticketing, accommodation, ground transportation, invoice processing, and travel arrangements, ensuring efficient, cost-effective, and seamless service delivery in accordance with contractual agreements and organizational requirements.
• Administer travel-related contracts and service agreements, monitor vendor performance, and support contract renewals to ensure service continuity and compliance with contractual requirements.
• Review, validate, and process travel-related expenses, invoices, purchase requisitions (PRs), work completion certificates (WCCs), refunds, and supporting documentation, ensuring accuracy, audit compliance, and effective budget control.
• Monitor and analyze travel expenditures, airfare trends, and travel utilization data, providing reports and recommendations to support cost optimization and informed decision-making.
• Maintain accurate travel records, generate management reports, and analyze travel trends to identify opportunities for service enhancement, operational efficiency, and process improvements.
• Provide guidance and support to employees on travel entitlements, policies, ticketing arrangements, reimbursements, and related travel matters, ensuring a high standard of customer service.
• Identify opportunities to enhance travel processes, systems utilization, and service delivery, recommending and implementing improvements to improve efficiency and user experience.
• Other reasonable tasks as assigned by supervisor

Minimum Knowledge, Skills & Experience:

• Bachelor’s degree in a relevant field and 2-5 years of relevant full-time work experience
• International experience, preferably in the Middle East; knowledge of QF an advantage
• Excellent communication skills
• Excellent attention to detail
• Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage
• Proficiency in MS Office applications and Oracle ERP