Telesales Agent - Bancassurance / Insurance

ECCO Gulf Majorel Qatar; Doha; In loco; QAR 78.000 - 134.000; Tempo pieno

Descrizione del lavoro

ECCO Gulf Majorel Qatar is seeking an experienced Telesales Agent in Doha to drive sales in Bancassurance and Insurance. You will engage with prospective and existing clients through outbound calls, promoting insurance products and solutions.

Ideal candidates will have 2+ years in telesales or insurance sales, strong communication, and CRM proficiency. The role targets achieving sales KPIs and building lasting client relationships within a dynamic sales team.

Competenze

• Bachelor’s degree in business, finance, or related field (preferred).
• Minimum 2 years in telesales or insurance/financial product sales.
• Excellent verbal and written communication skills.
• Proven track record of meeting sales targets.
• Customer-focused with strong relationship-building abilities.
• Familiarity with CRM software and sales tools.

Mansioni

• Initiate outbound calls to promote insurance products.
• Assess client needs and offer tailored insurance solutions.
• Maintain deep product knowledge and stay informed on regulations.
• Address objections to facilitate the sales process.
• Document all interactions and transactions in the CRM.
• Meet or exceed sales targets and KPIs.
• Conduct follow-up calls to nurture opportunities.
• Educate clients on policy details, coverage options, and claims.
• Stay updated on industry trends and competitor products.

Conoscenze

Communication skills

Sales skills

Customer service

Time management

Team player

Financial products sales

Consultative selling

Formazione

Bachelor’s degree in business, finance, or related field

Strumenti

CRM software

Descrizione del lavoro

Job Description

ECCO Gulf Majorel Qatar is seeking an experienced and dynamic Telesales Agent to join our Sales team in Doha, Qatar. As a key player in our Bancassurance and Insurance division, you will be vital in driving our sales objectives by engaging with prospective and existing clients through outbound calls. This role requires a professional who is target-driven and motivated to enhance our client portfolio and deepen client relationships.

• Conducting Outreach: Initiate calls to potential clients to promote and sell insurance products.
• Identifying Needs: Assess client needs and provide tailored insurance solutions to meet their requirements.
• Product Knowledge: Maintain a deep understanding of various insurance products, policies, and industry regulations.
• Handling Objections: Address client concerns and objections effectively to facilitate the sales process.
• Maintaining Records: Document all interactions and transactions in the CRM system for tracking and follow-up.
• Achieving Targets: Meet or exceed sales targets and KPIs set by the management.
• Follow-Up Calls: Conduct follow-up calls to ensure client satisfaction and to pursue additional sales opportunities.
• Providing Information: Educate clients on policy details, coverage options, and claim processes.
• Staying Updated: Keep abreast of industry trends, competitor products, and changes in regulations to provide accurate information to clients.

Required Profile

To thrive in this role, the ideal candidate should possess a professional demeanor and have the capacity to meet sales challenges head-on. The following skills and qualifications are required:

• Education: Bachelor’s degree in business, finance, or a related field (preferred).
• Experience: A minimum of 2 years of experience in telesales, insurance sales, or selling financial products is required.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Sales Skills: Proven track record of achieving sales targets and experience in consultative selling techniques.
• Customer Service Orientation: Strong focus on customer satisfaction and relationship-building.
• Technical Proficiency: Familiarity with CRM software and other sales tools.
• Problem-Solving Ability: Ability to handle objections and resolve issues effectively.
• Time Management: Strong organizational skills with the ability to manage multiple leads and follow-ups.
• Team Player: Ability to work collaboratively in a team environment while also being self-motivated.
• Strong background in selling financial products