Telesales Agent - Bancassurance / Insurance

TP; Doha; Sur place; QAR 60 000 - 90 000; Plein temps

Résumé du poste

ECCO Gulf Majorel Qatar is seeking an experienced Telesales Agent to join our Sales team in Doha. You will drive outbound calls to promote insurance products, assess client needs, and provide tailored solutions while maintaining CRM records and meeting targets.

The role requires 2+ years in telesales or insurance, strong communication, and a solid understanding of finance-related products. A team-oriented, customer-focused professional will thrive in this position.

Qualifications

• Bachelor’s degree in business, finance, or related field.
• Minimum 2 years in telesales or insurance sales.
• Excellent verbal and written communication.
• Proven track record of meeting sales targets.
• Customer service orientation and relationship-building.
• Familiarity with CRM software and sales tools.

Responsabilités

• Conduct outreach via outbound calls to promote and sell insurance products.
• Identify client needs and offer tailored insurance solutions.
• Maintain deep product knowledge on policies and regulations.
• Address objections to facilitate the sales process.
• Document all interactions and transactions in the CRM system.
• Meet or exceed sales targets and KPIs set by management.
• Perform follow-up calls to ensure customer satisfaction and sales opportunities.
• Provide clear information on policy details, coverage options, and claims processes.
• Stay updated on industry trends, competitor products, and regulatory changes.

Connaissances

Telesales

Insurance sales

CRM proficiency

Communication skills

Time management

Team player

Financial products

Formation

Bachelor's degree in business or finance

Outils

CRM software

Description du poste

Job Description

ECCO Gulf Majorel Qatar is seeking an experienced and dynamic Telesales Agent to join our Sales team in Doha, Qatar. As a key player in our Bancassurance and Insurance division, you will be vital in driving our sales objectives by engaging with prospective and existing clients through outbound calls.

• Conducting Outreach: Initiate calls to potential clients to promote and sell insurance products.
• Identifying Needs: Assess client needs and provide tailored insurance solutions to meet their requirements.
• Product Knowledge: Maintain a deep understanding of various insurance products, policies, and industry regulations.
• Handling Objections: Address client concerns and objections effectively to facilitate the sales process.
• Maintaining Records: Document all interactions and transactions in the CRM system for tracking and follow-up.
• Achieving Targets: Meet or exceed sales targets and KPIs set by the management.
• Follow-Up Calls: Conduct follow-up calls to ensure client satisfaction and to pursue additional sales opportunities.
• Providing Information: Educate clients on policy details, coverage options, and claim processes.
• Staying Updated: Keep abreast of industry trends, competitor products, and changes in regulations to provide accurate information to clients.

Required Profile

To thrive in this role, the ideal candidate should possess a professional demeanor and have the capacity to meet sales challenges head-on. The following skills and qualifications are required:

• Education: Bachelor’s degree in business, finance, or a related field (preferred).
• Experience: A minimum of 2 years of experience in telesales, insurance sales, or selling financial products is required.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Sales Skills: Proven track record of achieving sales targets and experience in consultative selling techniques.
• Customer Service Orientation: Strong focus on customer satisfaction and relationship-building.
• Technical Proficiency: Familiarity with CRM software and other sales tools.
• Problem-Solving Ability: Ability to handle objections and resolve issues effectively.
• Time Management: Strong organizational skills with the ability to manage multiple leads and follow-ups.
• Team Player: Ability to work collaboratively in a team environment while also being self-motivated.
• Strong background in selling financial products