Spa & Wellness Operations Lead

Mandarin Oriental Hotel Group; Doha; On-site; QAR 133,920 - 178,560; Full time

Job summary

Mandarin Oriental Hotel Group in Doha is seeking an Assistant Manager for Spa Operations. This role involves overseeing all spa and wellness operations while ensuring compliance with corporate policies and standards.

The ideal candidate will manage daily operations, respond to guest enquiries promptly, and conduct training for spa staff. The position promotes a welcoming environment adhering to the highest standards of service.

Responsibilities

• Oversee the daily operations of the spa and wellness services.
• Respond to guest enquiries via phone, email and face-to-face.
• Conduct refresher training for spa concierge and attendants.

Job description

Mandarin Oriental Hotel Group in Doha is seeking an Assistant Manager for Spa Operations. This role involves overseeing all spa and wellness operations while ensuring compliance with corporate policies and standards.

The ideal candidate will manage daily operations, respond to guest enquiries promptly, and conduct training for spa staff. The position promotes a welcoming environment adhering to the highest standards of service.