Luxury Spa & Wellness Assistant Manager

Al Rayyan Hospitality

Doha

On-site

QAR 167,000 - 257,000

Full time

14 days+

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Job summary

Banana Island Resort Doha By Anantara is seeking an Assistant Spa & Wellness Manager to support the Spa & Wellness Manager in daily operations, ensuring the highest service standards and guest satisfaction in a luxury setting.

You will supervise therapists, reception, fitness and wellness teams, manage bookings and inventory, and contribute to revenue targets while maintaining brand standards and exceptional guest experiences.

Qualifications

  • Must have 2–3 years in a Spa Supervisor/lead role in luxury hotel or resort.
  • Diploma or Bachelor’s degree in related field.
  • Professional spa certifications preferred.
  • Knowledge of spa management software Opera or SpaSoft.

Responsibilities

  • Assist in the daily operation and administration of the spa and wellness facilities.
  • Ensure all treatments, services and guest interactions are delivered to the highest standards.
  • Supervise therapists, receptionists, fitness and wellness team members, and other spa colleagues.
  • Monitor daily operations: appointments, treatment rooms, guest flow, cleanliness and service delivery.
  • Ensure guests receive a warm, personalized, and professional experience.
  • Handle guest feedback, requests, and complaints professionally, with appropriate follow-up.

Skills

Team Leadership
Guest Relations
Spa Operations
Staff Training

Education

Diploma or Bachelor’s degree in Hospitality Management
Business Administration, Healthcare/Wellness or related field

Tools

Opera
SpaSoft

Job description

Banana Island Resort Doha By Anantara is seeking an Assistant Spa & Wellness Manager to support the Spa & Wellness Manager in daily operations, ensuring the highest service standards and guest satisfaction in a luxury setting.

You will supervise therapists, reception, fitness and wellness teams, manage bookings and inventory, and contribute to revenue targets while maintaining brand standards and exceptional guest experiences.

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